Test Center Administrator

1 week ago


Dubai, Dubai, United Arab Emirates Amideast, Inc. Full time
:

Amideast seeks a highly motivated individual who is willing to join the testing team and provide testing services.

The Test Center Administrator works in a professional Test Center setting and ensures the integrity of our testing services by proctoring and controlling the test center environment.


RESPONSIBILITIES:

  • Complete mandatory TCA training, which includes trainings and certification exams as required
  • Greet examinees and verify identification
  • Protect security of all computer software in Test Center environment
  • Reboot computer servers and reset passwords when necessary
  • Other responsibilities include proctoring offsite testing
  • Count and monitor all test materials, as outlined in the Test Manual
  • Customer service and front desk support

QUALIFICATIONS AND SKILLS:

_ Required_

  • Bilingual (Arabic and English)
  • Minimum Educational level
:

High school Diploma

  • Communicate effectively with the public from a position of authority
  • Ability to read and interpret documents such as operational and maintenance instructions
  • Ability to submit detailed reports and correspondence
  • Ability to multitask and handle small tools, pack equipment for shipping or unpack for installation
  • Capable of lifting 25 pounds
  • Visual requirements include the ability to adjust or focus computer screens and view testing room while proctoring
  • Hard worker and motivated
  • Excellent communication, Interpersonal and organizational skills
  • Customer service oriented
  • Leadership and supervisory skills
  • Detail oriented
  • Excellent teamwork spirit
  • Ability to work under pressure
  • Able to maintain professional demeanor and appearance
  • Flexibility to travel to other Emirates to conduct proctoring sessions

_Preferred_

  • One to two years customer servicerelated experience required
  • UAE driving license with own car
  • Bachelor's degree


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