Enterprise Account Manager

1 week ago


Dubai, Dubai, United Arab Emirates Informatica Full time

Build Your Career at Informatica
We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems.

Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.


Major Account Manager (Located in Dubai, UAE covering the Africa & Eastern Europe Market
In the position of Major Account Manager you will report into our RSD based in Dubai.

You will be expected to travel at least 50% of the time and may exceed this depending on Business needs.

As and Account Manager with Informatica you will directly sell enterprise software solutions across the breadth of the company's products and drive incremental license and subscription revenue.

This role develops and owns the relationship within assigned accounts/territory and maximizes Informatica's footprint within them.

Incumbents effectively collaborate with other teams, including pre-sales, professional services, marketing, channel management, finance and customer support, as well as external parties such as Alliances and Channel Partners.

This is a field sales position where extensive travel to the customer's location is regularly expected and key to the performance of the role.


ESSENTIAL DUTIES & RESPONSIBILITIES

  • Expands sales within existing and/or new accounts while building relationships with key decision makers.
  • Develops and executes a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Informatica's solutions to customer business requirements.
  • Timely documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firmfuture commitments, etc.).
  • Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.
  • Collaborates with Marketing to develop an effective plan for the accounts, to include events, seminars, and roadmap sessions.
  • Promotes Informatica's products, maximizes brand recognition and mindshare at all levels, and publicizes success stories.
  • Provides customer feedback to internal stakeholders for product, systems, and process improvements.
  • At this level, incumbents will have expertlevel knowledge of selling the company's products and services.
  • Assigned accounts are larger and of the most complex nature, where assigned quota is typically higher than lesserscoped portfolio sales role levels. (Size of quota may be relative to complexity and nature of account set.)
  • Incumbents routinely sellto and interact with executivelevel customer decision makers, to include up to CXO levels.

KNOWLEDGE & SKILLS

  • Holds expertlevel experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
  • Deep industry knowledge and understanding of a customer's decisionmaking process, goals, strategies, and business objectives.
  • Expertlevel presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement.
  • Complete, "bigpicture" understanding of the business and technical contexts of key accounts.
  • Driven, selfstarter who exudes leadership on account set and compels others to get on board.
  • Fully adept at consultative effectiveness and establishing trust with internal and external customers.
  • Fully functional knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and/or Business Intelligence software concepts and products.

EDUCATION & EXPERIENCE

  • BA/BS or equivalent educational background is preferred.
  • 15+ years of relevant professional experience in Sales and channels sales management is required.
  • Previous experience covering Arabic speaking geographies.
  • Arabic Speaker is preferred.

Perks and Benefits

  • Flexible time off and hybrid working options
  • Equity opportunities and an employee stock purchase program
  • ESPP
  • Comprehensive Mental Health and Employee Assistance Program
  • EAP
  • Great compensation package and Incentive plan options
  • Generous Allowances including, Accommodation, Childcare, Car and Flight allowances
We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation.

We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.



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