Restaurant Manager

1 week ago


Al Qusais, United Arab Emirates ACKD Full time

About Us:

ACKD GROUP is a vibrant and dynamic restaurant committed to providing exceptional dining experiences to our guests.

With a focus on quality ingredients, creative culinary concepts, and outstanding service, we strive to exceed expectations and create memorable moments for every diner.


Responsibilities:

  • Oversee daily restaurant operations, including opening and closing procedures, staff scheduling, and inventory management.
  • Ensure high standards of food quality, presentation, and service are consistently maintained.
  • Recruit, train, and supervise restaurant staff, providing ongoing coaching and performance feedback.
  • Develop and implement policies and procedures to optimize efficiency, productivity, and guest satisfaction.
  • Monitor and control operating costs, including food and labor expenses, to maximize profitability.
  • Handle guest inquiries, concerns, and complaints promptly and professionally, striving to resolve issues to the satisfaction of all parties.
  • Collaborate with the culinary team to develop seasonal menus, special promotions, and innovative dining experiences.
  • Maintain a clean, organized, and safe work environment, adhering to all health and safety regulations.
  • Drive sales and revenue growth through effective marketing initiatives, upselling techniques, and customer engagement strategies.
  • Conduct regular staff meetings to communicate goals, expectations, and performance targets, fostering a positive and motivated team culture.
  • Stay updated on industry trends, competitor activities, and customer preferences to identify opportunities for improvement and innovation.

Qualifications:

  • Proven experience as a Restaurant Manager or similar role in the hospitality industry.
  • Strong leadership and team management skills, with the ability to inspire and motivate staff.
  • Excellent communication, interpersonal, and customer service abilities.
  • Solid understanding of restaurant operations, including food and beverage service, kitchen management, and frontofhouse procedures.
  • Proficiency in inventory management, cost control, and financial analysis.
  • Knowledge of health and safety regulations and compliance standards.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Bachelor's degree in Hospitality Management or related field preferred.

Job Types:
Full-time, Permanent

Salary:
AED2, AED3,500.00 per month

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