Business Development Manager – Al Futtaim Honda
1 week ago
Honda is one of the UAE's most popular automotive brands and enjoys a presence here dating back to the 1970's when it was introduced by the Al-Futtaim family.
Honda's presence in the market has grown considerably, aided of course by excellent products - a car for every occasion, motorcycles, marine motors and other power products to make lives easier.
We are the sole distributor for all Honda products in the UAE and our nationwide network of showrooms cover the country to enable everybody to experience and enjoy the Honda range of products easily and conveniently.
We are currently looking for a Business Development Manager who will be responsible to identify potential opportunities to increase workshop revenue and manage the development of new system and process to tap the potential available.
He should liaise with the Principles to develop, implement and improve upon the Dealer standards at all service locations and be a market leader in the region.
To identify areas of improvement in facility, layout, comfort, system and operations and suggest and implement changes required to achieve higher dealer standards and customer satisfaction.
To liaise with location managers to identify requirement of tools, equipments and solutions that will improve the productivity of the workshop.
To conduct in-house trainings for service staff on standard service transactions. To develop and implement programs to improve customer retention and satisfaction.This role has also the following direct responsibilities:
- To introduce new business opportunities by conducting regular survey of the market and competitor's workshop, study and develop best industry practices in house.
- To identify lost sale by regularly auditing the service orders of each location to monitor the jobs that are not approved, identify the reason, suggest action plan and implement a system in conjunction with location manager.
- To audit dealer standards by conducting re
- Graduate Engineer/Diploma Holder in Automobile/Mechanical Engineering.
- 10-15 years in Automotive service department with 3 years in Service Manager position
- Understands Automobile Engineering, Usage of Dealer Management systems and MS office applications.
- Excellent Analytical Skills, Interpersonal Skills, Communication skills, Planning Skills, Organizing Skills, Negotiation Skills
- Strong analytical, administrative competence and business reports presentation is critical for this job.
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise.
Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region.
Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario.
The Group's continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy.
This, linked with the Group's belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
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