National Business Process Analyst

1 week ago


Dubai, Dubai, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.

Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

process analyst to join our team.

You will be meeting with internal stakeholders to identify and discuss key business areas and processes that require new designs or improvement.

Subsequent duties include analyzing existing processes, interviewing staff, gathering data, and creating new business processes in line with business expectations

What you will do:

  • Meeting with stakeholders to discuss areas of focus and improvement within the business.
  • Conducting site visits to analyze current and established processes.
  • Interviewing staff and management to determine the process efficacy.
  • Designing process maps and process strategies to improve business performance.
  • Analyzing and reviewing asis, tobe process models on a regular basis, as per any audit requirements.
  • Overseeing the implementation of revised company processes and workflows.
  • Monitoring the efficacy of updated processes.
  • Staying up to date with the latest business practices and technologies.

Required Skills to be successful:

business process workflows,

excellent communication skills, and a highly adaptable approach.

Ultimately, a top-class process analyst will identify and develop process maps and strategies that meet and exceed business expectations.

What equips you for the role:
Bachelor's degree/University degree or equivalent experience

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies,
Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors.

Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.

**This is Al-Futtaim Automotive and we empower talent to move forward.
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