Helpdesk Coordinator

2 weeks ago


Dubai, Dubai, United Arab Emirates Atlantis Resorts Dubai Full time

The job posting is outdated and position may be filled

  • Managing and supporting a team of help desk technicians.
  • Mentoring your team, providing training, and conducting performance evaluations.
  • Monitoring team performance and developing feedback reports for management.
  • Communicating with clients and providing in-person and phone support, if required.
  • Troubleshooting and resolving technical issues.
  • Managing escalations and ensuring any issues are resolved in a timely manner.
  • Making recommendations to improve operational efficiency.
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