Retail operations and standards manager

1 month ago


Abu Dhabi, United Arab Emirates Precision Hire Solution Full time

Job Overview:

  • To support the attractions operatinggroup in delivery of annual financial targets
  • Be responsible for group wide retailoperational standards and SOPS.
  • To Support ourgames and photography partners on driving performance andinnovations.
  • Support the attraction teams byattending monthly operational meetings.
  • Act asthe first point of contact to the onsite operating group.
  • Work alongside key internal/externalstakeholders to implement new products across the estate.
  • Act as the point of contact for new retailinitiatives ensuring projects are delivered on time and to theexpected standards.
  • Work closely with yourline manager to deliver the games and photography strategicroadmaps.
  • To work closely with our marketingteams and IPs to maximize onsite event activations.
  • To support the business with any reasonablerequests such as customer service/sales training and best practicedocuments.

Years of Experience:

  • 34 years working in a themepark/leisure environment.
  • Minimum of 2 yearsworking within a partnership/relationship management role.
  • An understanding of managing projects fromconcept stage to execution
  • Experience incompiling and delivering training packages to internal/externalstakeholders.

Skills:

  • Strong Partnership/relationshipmanagement skills.
  • Good understanding ofbusiness and financial concepts and demonstrated ability to leadthe team to drive results.
  • Established timemanagement prioritization and organizational skills.
  • Demonstrates strong customer service skills.
  • Excellent communication skills (i.e. verbalnonverbal visual) with the ability to communicate effectively inpublic to both small and large groups.
  • Abilityto work effectively in a team environment.
  • Ability to communicate clearly and effectivelywith a positive attitude Initiativetaking selfstarter with goodinitiative.
  • Proficiency with Word ExcelPowerPoint Adobe Creative Suite (Photoshop Illustrator).
  • Managing of GANT plans

Desirable:

  • Proficiency in other languages aplus.
  • Basic understanding ofphotography.
This job has beensourced from an external job board.
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