IT Technical Support Engineer

4 months ago


Sharjah, United Arab Emirates al hamad group of companies Full time
Responsibilities:
  • Responding totechnical support tickets.
  • Contacting clientsto find out the nature of the technical or ITissue.
  • Linking to clients' computersvia remote access.
  • Traveling toclients' office or serverlocation.
  • Installing new hardware, software,and networking systems.
  • Diagnosing andtroubleshooting hardware, networking, and softwareissues.
  • Proposing simple and effectivesolutions.
  • Providing basic softwaretraining.
  • Maintaining good clientrelations.
  • Completing jobreports.


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