Service Advisor Automotive
7 months ago
- Prepares him/herself onappointment customers for the following day with APAS / ISPA printout.
- Meets and greets customer.
- Carrying out service reception at the car forall Service bookings.
- Checking the vehicle forany damages and mentioning all scratches, dents, etc. on booking insheet / jobcard before accepting it. Ensuring customers belongingand all valuable items (incl. Nav. DVD, sunglasses, cash, jewelry,etc.) are removed and handed over to thecustomer.
- Opening jobcards as per servicerequirement plus additional requested work by the customer pluswork identified during service reception at car with thecustomers’ approval.
- Recording allcustomer details and ensuring all details entered in the computersystem are correct.
- Ensuring FRU Nos. as perKSD system is mentioned on all openjobcards.
- Advising customer on cost of repairsbefore accepting the vehicle and taking approval in writing for anyadditional repairs.
- Attach all relevantdocuments to the jobcard (key reader print out, technical campaigndetails, book in sheet, customer notes,etc.)
- Ensures mobility of customer afterfinalizing the service advise process.
- Properfollow-up with workshop to ensure repairs are completed anddeadlines met in time.
- Advising customer on theprogress of vehicle repairs.
- Ensuring pricing,details of repairs and all safety related informations arementioned on the invoice are correct before handing over andexplaining to the customer.
- Monitoring andensuring that all campaigns are completed for each job cardopened.
- Final physical check of vehicle beforecalling customer to confirm that the vehicle is ready for pickup.
- Handover the vehicle personally to thecustomer.
- Ensuring the work quality based onQMA guidelines for repair quality.
- Followingthe QMA procedure and guidelines.
- Workingflexible hours depending on theworkload.
- Ensure highest degree of customersatisfaction and retention at alltimes.
- Handling customer complaints and ensurecorrective action has beentaken.
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Automotive Service Advisor
4 weeks ago
Sharjah, United Arab Emirates Metro Auto Maint. Workshop L.L.C. Full time**Duties** - Communicate with customers to understand their vehicle issues and service needs - Provide accurate estimates for repairs and maintenance - Schedule service appointments and follow up with customers on the status of their vehicles - Liaise between customers and service technicians to ensure clear communication - Maintain detailed records of...
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Service Advisor Automotive
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Transguard Group Dubai Full timeService Advisor AutomotiveAs a Service Advisor Automotive at Transguard Group Dubai, you will be responsible for ensuring the highest level of customer satisfaction and retention. Your key responsibilities will include:Pre-Service PreparationReview customer records and prepare for upcoming appointments.Customer InteractionMeet and greet customers, providing...
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Service Advisor
5 months ago
Sharjah, United Arab Emirates Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
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Service Advisor
6 months ago
Sharjah, United Arab Emirates Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...
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Service Advisor
2 months ago
Sharjah, United Arab Emirates SINDBAD AUTO REPARING Full timeWe are seeking a highly motivated and experienced automotive service Advisor of at least 4 years in the same field within the UAE, demonstrating a strong understanding of automotive service operations and superior customer service professional skills. Key Responsibilities: - Greet and assist customers with their automotive service needs in a professional...
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Service Advisor
6 months ago
Sharjah, United Arab Emirates Al-Futtaim Automotive Full timeAsk Question and record customerrequests without delayCollect accuratesymptoms of complaints from the customer for quick resolutions atworkshop.Empathize and clarify customerrequests.Check workshop situation and promisedelivery time.Check and ensure accordance ofinvoice and work performed.Inform customerafter work completion and agree pick uptime.Clear...
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Service Advisor- Automotive
5 months ago
Sharjah, United Arab Emirates KG Full time**Urgent Hiring**: - **Should have minimum 2-4 years of GCC / Home experience mandatory as a Service Advisor**: - Bachelor's or diploma in automobile ( Attestation certificate required) - Should have the organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly - Ready to join / Relocate...
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Service Advisor
5 months ago
Sharjah, United Arab Emirates KAM Full time**Urgent Hiring**: - **Should have minimum 5-6 years of UAE /GCC experience mandatory as Service Advisor**: - Bachelor's or diploma in automobile ( Attestation certificate required) - Should have the organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly - Ready to join / Relocate...
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Uae National Service Advisor
2 months ago
Sharjah, United Arab Emirates Al-Futtaim Full time**Job Requisition ID**:163559 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
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Automotive Service Consultant
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Transguard Group Dubai Full timeService Reception and CoordinationAs a Service Advisor - Automotive with Transguard Group Dubai, you will be responsible for providing exceptional customer service and ensuring seamless service reception and coordination. Your key responsibilities will include:Preparing for the next day by reviewing customer appointments and service requirements.Meeting and...
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Service Advisor
1 week ago
Sharjah, United Arab Emirates Al-Futtaim Full time**Job Requisition ID**:162583 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
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Automotive Logistics Coordinator
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Al-Futtaim Automotive Full timeKey Responsibilities:Vehicle Delivery and Logistics: Coordinate the delivery of vehicles to customers, ensuring timely and error-free execution. This includes arranging for cleaning and servicing, fitting accessories as per customer specifications, and preparing vehicles for delivery.Documentation and Registration: Ensure the timely and accurate completion...
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Automotive Parts Specialist
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Transguard Group Dubai Full timeKey Responsibilities:- Assist customers in identifying and purchasing the correct vehicle parts- Maintain accurate inventory records of vehicle components- Coordinate with suppliers to ensure timely delivery of parts- Provide excellent customer service and address any inquiries or issues regarding vehicle parts- Stay up-to-date with product knowledge and...
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Estimator (Automotive)
5 months ago
Sharjah, United Arab Emirates PitStop Automotives Full timeAs an Estimator, your primary responsibility will be to assess vehicle damage, prepare accurate repair estimates, and communicate with customers, insurance companies, and internal teams to facilitate smooth and efficient repair processes. You will play a key role in ensuring customer satisfaction, cost control, and timely completion of repairs. **Key...
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Service Advisor
3 months ago
Sharjah, United Arab Emirates High Tech Auto Maintenance Centre Full timeAbility to commute/relocate: - Sharjah: Reliably commute or planning to relocate before starting work (preferred) **Experience**: - Service Advisor /Receptionist: 2 years (preferred) **Language**: - English (preferred) - HIndi (preferred) - Arabic (preferred) - Urdu (preferred) **Location**: - Sharjah (preferred) Application Deadline:...
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Body and Paint Repair Team Leader
1 day ago
Sharjah, United Arab Emirates PitStop Automotives Full timeAs the Body and Paint Repair Team Leader, your primary responsibility will be to oversee and manage the body repair and paint operations within our automotive service center. You will lead a team of technicians, coordinate workflow, and ensure high-quality repairs and paint finishes on vehicles, contributing to customer satisfaction and the success of our...
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Automotive Technician
4 weeks ago
Sharjah, Sharjah, United Arab Emirates AL Nabooda Automobiles LLC Dubai Full timeJob Summary:We are seeking a skilled Automotive Technician to join our team at AL Nabooda Automobiles LLC Dubai. As a key member of our maintenance team, you will be responsible for performing routine maintenance and repairs on customer vehicles.Key Responsibilities:Maintenance and Repair: Perform routine maintenance tasks such as oil changes, fluid level...
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Automotive Technician
3 weeks ago
Sharjah, Sharjah, United Arab Emirates TREC Recruitment Full timeAt TREC Recruitment, we are seeking a skilled Automotive Technician to join our team in Sharjah. The successful candidate will be responsible for diagnosing, repairing, and performing maintenance on various vehicle types. The ideal candidate will have strong mechanical skills, attention to detail, and a commitment to delivering excellent customer service.Key...
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Parts Advisor
1 week ago
Sharjah, United Arab Emirates Al-Futtaim Full time**Job Requisition ID**:162584 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
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Female Medical Advisor
7 months ago
Sharjah, United Arab Emirates Cellsave Arabia Full timeWe are looking for a persuasive Medical Advisor to promote the company products to healthcare providers. The Medical Advisor’s responsibilities include persuading potential customers to purchase our services, identifying prospective business opportunities for the company, and providing the relevant departments with clients feedback. You should also be able...