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Solutions Account Manager
2 months ago
- Maintainingassigned key accounts and providing ongoing clientsupport.
- Developing and implementing clientrelationship managementstrategies.
- Communicating with key clients tomonitor client expectations andsatisfaction.
- Identifying new business leadsand contacting prospective key clients to promote products andservices.
- Establishing efficient communicationchannels and liaising between key clients and internaldepartments.
- Recommending and implementingimprovements to the management of key clientrelationships.
- Handling client queries andfinding innovative solutions for complexproblems.
- Monitoring sales performance metricsand facilitating timelyinterventions.
- Performing recordkeeping, aswell as preparing sales forecasts andreports.
- Bachelor'sdegree in business management, marketing, or a relatedfield.
- A minimum of two years'experience as a strategic accounts manager, orsimilar.
- Proficiency in CRM software, such asSalesforce and HubSpot.
- Extensive experience inB2B sales in a related industry.
- In-depthknowledge of client relationship managementstrategies.
- Superb interpersonal,communication, and collaboration skills.
- Greatproblem-solving and analyticalabilities.
- Excellent organizational and timemanagement skills.
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