Senior Personal Shopping Manager

1 month ago


Dubai, United Arab Emirates CHALHOUB Group Full time
  • Ensure each person in the team hasa robust plan around how they are going to grow their client bookand hit their targets.
  • Build a talent pipelineof shoppers to support the Threads middle east growthambitions.
  • Collaborate with local supply withinthe region to further strengthen theoffering.
  • Lead weekly data-driven121’s with team members focused around agreed goals,sales heat maps and reports
  • Provide Sales andCustomer Service expertise to resolve any problems escalated by theteam.
  • Work cross functionally with the widersales team to develop best practices for client outreach activityon a daily and weekly basis.
  • Continue todevelop the client relations proposition and all key events withinthe GCC
  • Own the business development for theregion, partnering with marketing, brands and sales strategy toexecute activations, events and initiatives.

What You’llNeed To Succeed

  • Worked for at least 2 luxury brandwithin a sales leadership capacity in the middleeast
  • Have demonstrable experience hiring anddeveloping high performing sales teams
  • Have leda sales team to go from 5M-15M sales within a 12 monthperiod
  • Proven experience creating and executingbusiness development
  • A firm understanding ofthe middle eastern UHNW and HNW clientexpectations
  • Proven experience building fromthe ground up or working in a satelliteoffice
  • Line management experience within aglobal retail platform


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