Talent Culture Coordinator

1 month ago


Dubai, United Arab Emirates Accor Full time


JobDescription

  • Consistently offer professional,friendly and engaging service.
  • Assist in theday-to-day operations of the Talent & Culturedepartment.
  • Maintaining flow of documents& ensuring they are as per Hotelpolicies.
  • Prioritize all telephone calls andin-person visitors, scheduling appointments asrequired.
  • Provide all office administrationduties such as written correspondence, mail, photocopying andordering office supplies.
  • Maintain confidentialfiling system for correspondence, policies, standards, regulationsand various matters related to theoffice.
  • Maintain lockers inventory and conductspot check to ensure high standard of hygiene at all time. Be incharge of the overall Back of House areas including cafeteria,First Aid room, corridors, washrooms, lounges and ensure they arespotless and tidy at all time. Assist and lead the quarterly pestcontrol in the lockers, with the support of the Cluster HygieneManager.
  • Assist colleagues in exit checklist,clearance, exit interview and resignationprocess.
  • Ensuring the timely posting ofpictures from colleague events on the appropriate communicationchannels, such as Facebook, WhatsApp, LinkedIn, Back of HouseArea.
  • Process letter Requests from colleagues(Salary, Employment, ExperienceCertificates).
  • Filing of all colleaguedocuments on a regular basis and maintaining up to date colleaguefiles.
  • Processing of new colleagues, changes ofstatus and separations in Oasys
  • Updating themonthly attendance for T&C inOasys.
  • Birthday Calendar, preparation andsending to all colleagues via email.
  • Assist andlead the T&C activities and events throughout the year,such as but not limited to, Townhall, sport events, cafeteriaevents, CSR activities, accommodation gatherings, nationaldays.
  • Assist our colleagues in any request theymight have such as banks issues, cafeteria, insurances and displayempathy and flexibility even outside of the work hours whennecessary.
  • Handle all decorations related toT&C, in the office, cafeteria, Back of House for all eventsand celebrations
  • Liaise with our agents to bookour colleagues’ vacations tickets.
  • Incharge of the Bienvenue Cards order andissuance.
  • Organize any colleagues’recognition, such as weddings, birthdays, newborn.
  • In charge of the daily operations in thecafeteria, which include liaising with the catering company toensure consistency of the meals in the cafeteria, organize regularaudits and survey, lead the cafeteria committee to collectfeedback.
  • Addition of new joiners to groupinsurance – Health Insurance,Workmen’s’ Compensation and Lifeinsurance
  • Deletion of leavers from groupinsurances
  • Submission of debit/credit note frominsurance to Finance – trackers to be maintained andfollow up to be done
  • Submission/follow-up ofmedical claims with insurance broker
  • ProcessingWorkmen’s’ Compensation claims for allaccidents that occur at work.
  • SchedulingTraining Room when required by otherdepartments.
  • Support the L&D sectionwith trackers, posters, and recognition programs whennecessary.
  • Assist the Cluster T&C Teamwhen necessary, for events, orders, gatheringsetc
  • Other T&C tasks as and whenrequested by the T&C Manager and the Cluster Director ofT&C.

Qualifications

  • Previous administration or Talent& Culture experience required
  • Computerliterate in Microsoft Window applications required, knowledge ofOasys is a plus
  • University/College degree in arelated discipline an asset
  • Excellentcommunication and organizational skills
  • Stronginterpersonal and problem solving abilities, with a flexibleattitude
  • Strong work ethics andconfidentiality
  • Highly responsible, trustworthyand reliable
  • Ability to work cohesively as partof a team, ability to display empathy at alltimes
  • Ability to focus attention on colleaguesneeds, remaining calm and courteous at alltimes
  • Open-minded, ready to assist outside ofthe working hours/days if anything occurs or if any event toattend

AdditionalInformation

VisaRequirements:

Please note thatyou must be eligible to live and work inDubai.



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