![Accor](https://media.trabajo.org/img/noimg.jpg)
Assistant One Touch Manager
2 months ago
CompanyDescription
Livethe French Way. Discover the Sofitel DarlingHarbour.
Outstanding peoplemake it all happen and we are committed to creating an energising,rewarding and exciting work environment. Become part of a culturethat is dedicated to executing exceptional luxury experiences forour guests.
JobDescription
Benefits,Rewards, Motivations
- Industry benefits worldwide onaccommodation, dining and lifestyleservices.
- Access to daily discounted coffee andAmbassador dinning menu.
- A unique trainingplatform to enhance your skills and knowledge.
YourOpportunity
- Ensure the smooth running of theday-to-day operations for the One Touch ServiceDepartment.
- Ensure that the link between ourguests and the hotel operation is alwaysmaintained.
- Direct the team to ensureexceptional customer service is delivered at alltimes.
- To fully utilise the hotel’sguest request logging systems, ensuring that all guest requests aremet within established time frames
Qualifications
- Previous supervisory experience inFront Office.
- Guest centric and always displayan enthusiastic attitude.
- Outgoing personalityand service-minded.
- Ability to work underpressure.
- Ability todelegate.
- Sensitive to human and culturaldifferences.
- Excellent English as a secondlanguage, knowledge of another languageadvantageous
- Always displays a professionalappearance, representing our Sofitelbrand.
- Ability to work a rotating rosterincluding weekends & publicholidays.
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