Order Processing and Logistic Coordinator

5 months ago


Dubai, United Arab Emirates Sulzer Full time

Sulzer is a leading engineeringcompany with a proud heritage of innovation. Join our global teamto grow your expertise and develop innovative solutions that enablea prosperous and more sustainablesociety.

We are looking fora/an Order Processing and Logistic Coordinator to join our FE_WIBUteam in United Arab Emirates.

Your main tasks andresponsibilities:

  • Review handover sheet as well ascustomer's Purchase Orders to ensure purchases meetrequirements of both buying and selling legal entities,highlighting item details and terms and conditions prior to bookingin SAP system.
  • Book Sales Orders in SAP andcreate Purchase Orders.
  • Overall responsibilityfor all assigned project deliverables including but not limited tohardware, financial and commercial outputs, dispute management,customer satisfaction and on timedelivery.
  • Ensuring export control checks foreach orders, as well as DoA compliance.
  • Paymentfollow ups , overdue checks, and creating monthly report inalignment with finance.
  • Check all ordersreceived for commercial and technicalcorrectness
  • Ensure Order Confirmations aresubmitted to customers in accordance with customer's PO andselling entity's OrderConfirmation.
  • Monitor progress of all liveorders and ensure customers are updatedaccordingly.
  • Coordinate between customers andentities to clarify and resolve procurement issues as well as"after Sales"complaints.
  • Keep accurate records ofdiscrepancies and prepare monthlyreport
  • Prepare and obtain shipping documentsand coordinate delivery procedures / instructions between customersand entities.
  • Generate, dispatch, and trackCommercial Invoices which should be sent to customers by email andcourier.
  • Submit required copies of IntercompanyInvoices, Commercial Invoices, and Proof of Delivery to FinanceDepartment.
  • Update orders' latestdelivery position to maintain accuracy in Monthly Sales Forecast,and expedite as required
  • Issue delivery statusreports to relevant Sales Managers.
  • Completenecessary information in Sales Order's Business Reports forKPI.
  • Organize and file relevant communicationsand documentations by electronic and hardcopy.
  • Participate in and actively supportcompany initiatives and make improvement suggestions whereable.
  • Assist , when requested, otherdepartments within Suler Pumps Middle East.

To succeed in thisrole, you will need:

  • SAPconversant.
  • Sales Forceconversant.
  • General Computer skills –Microsoft Office etc .
  • Good Oral and writtenEnglish.
  • Office Administrationskills.
  • Attention todetail.
  • Organisational and Time Managementskills.
  • Adaptability andflexibility.


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