Chief Commercial Officer

1 month ago

Dubai, United Arab Emirates RecruitMe Plus Full time

Location: Dubai UAE

Type:FullTime

About ourclient:

A global leader in onlinetravel services dedicated to providing innovative solutions fortravelers worldwide. With a focus on delivering exceptionalcustomer experiences their platform connects millions of travelersto unforgettable journeys every year. As they continue to grow andevolve were searching for an experienced and Chief CommercialOfficer who will be based in DubaiUAE.

RoleOverview:

As the Chief CommercialOfficer you will play a critical role in shaping and executing thecommercial strategy. You will be responsible for driving revenuegrowth building strategic partnerships and ensuring a consistentcustomer experience across all markets. The ideal candidate will bea strategic thinker with a deep understanding of the travelindustry and a proven ability to lead highperforming commercialteams.

KeyResponsibilities:

1.Commercial Strategy &Execution:

  • Develop andimplement a comprehensive commercial strategy to drive revenuegrowth across all markets.
  • Collaborate withthe executive team to align commercial goals with the overallbusiness objectives.
  • Identify and prioritizenew market opportunities customer segments and revenue streams.

2. PartnershipDevelopment &Management:

  • Lead thedevelopment of strategic partnerships with airlines hotels travelagencies and other key stakeholders.
  • Negotiateand secure favorable commercial terms with partners to maximizerevenue and profitability.
  • Monitor and managepartner performance ensuring adherence to contracts andservicelevel agreements.

3.Sales & RevenueManagement

  • Oversee thesales function ensuring effective account management customeracquisition and retention strategies.
  • Implement revenue management strategies tooptimize pricing and inventory.
  • Analyze markettrends and customer insights to refine sales tactics and improveconversion rates.

4.Marketing & Brand Management:

  • Collaborate with the marketing teamto develop and execute integrated marketing campaigns that supportcommercial objectives.
  • Ensure consistentmessaging and branding across all customer touchpoints.
  • Monitor and analyze the effectiveness ofmarketing initiatives to inform future campaigns.

5. CommercialOperations & CustomerExperience:

  • Leadefforts to enhance the customer experience ensuring a seamlessjourney across all stages of travel planning.
  • Streamline commercial operations optimizingprocesses and workflows to improve efficiency and profitability.
  • Monitor key commercial KPIs and provideregular performance updates to the executive team.

6. Team Leadership& Development

  • Buildand lead a highperforming commercial team fostering a culture ofexcellence and continuous improvement.
  • Providecoaching mentorship and development opportunities to team members.
  • Promote crossfunctional collaboration tosupport the broader goals of the organization.

Qualifications &Skills:

  • Bachelorsdegree in Business Administration Marketing or related field(Masters preferred).
  • Min of 12 years ofprogressive commercial experience with at least 4 years in a seniorleadership role.
  • Experience in the Hospitalityor Airline or Travel Arrangements industry(ies) is amust
  • Experience with OTA is also amust
  • Proven expertise in commercial strategysales and partnership development.
  • Strongunderstanding of the travel and technology sectors.
  • Exceptional leadership communication andnegotiation skills.
  • Strategic mindset with theability to influence and drive change.
  • Datadriven decisionmaking skills with acustomercentric approach.
  • Excellent command ofEnglish

Remote Work :

No

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