Front Office Agent
2 days ago
Job Overview: As a Front Office Agent at Anantara Mina Al Arab Ras Al Khaimah Resort, you will be the first point of contact for our guests, creating a lasting impression by providing exceptional service from the moment they arrive. Your role is integral to ensuring a seamless and welcoming experience for our guests throughout their stay.
Key Responsibilities:
- Guest Arrival and Departure:
- Warmly welcome guests upon arrival and facilitate a smooth check-in process.
- Provide information about the resort's facilities, services, and special promotions.
- Efficiently handle check-out procedures, including payment processing and resolving any guest concerns.
- Reservation Management:
- Manage guest reservations, ensuring accuracy and completeness.
- Effectively communicate room rates, packages, and availability to guests.
- Assist with room assignment and accommodate special requests whenever possible.
- Guest Services:
- Address guest inquiries and provide information about local attractions, dining options, and activities.
- Handle guest requests promptly and liaise with other departments to fulfill special requirements.
- Coordinate with the concierge to arrange transportation, tours, and other guest services.
- Communication:
- Maintain clear and open communication with other front office agents, housekeeping, and other relevant departments.
- Handle telephone calls, emails, and other forms of communication with professionalism and courtesy.
- Problem Resolution:
- Address and resolve guest concerns or issues in a timely and effective manner.
- Report any recurring issues or trends to the Front Office Manager for continuous improvement.
- Administration:
- Ensure accurate record-keeping of guest information, preferences, and special requests.
- Assist in the preparation of daily reports, including occupancy rates and revenue figures.
-
Guest Service Agent
2 days ago
Abu Dhabi, United Arab Emirates 1st-jobs.com Full time**Job Title: Guest Service Agent - Front Office** **Location:** Abu Dhabi, UAE **Company:** Prestigious Hotel Chain **Salary:** Competitive, negotiable based on experience **Benefits:** - Free duty meals - Housing accommodation - Air tickets back home every 2 years - Health insurance - Additional perks and benefits **Job Description:** We are currently...
-
Assistant Manager
7 months ago
Abu Dhabi, United Arab Emirates Park Hyatt Abu Dhabi Full timeSummary - The Assistant Manager - Front Office will have oversight of the front office agents, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling. This position reports to the Assistant Front Office Manager. **Qualifications**: - A true desire to satisfy the needs...
-
Front Office Agent-abu Dhabi
6 months ago
Abu Dhabi, United Arab Emirates Apt Resources Full time**FRONT OFFICE AGENT-ABU DHABI**: **Job ID **:1134 **Location **:Abu Dhabi - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Functional Area AED 1,600.00 **Other Benefits **:Service charge. shared accomodation. transportation. medical insurance. flight tickets **GCC Driving License **:no data **Description**:
-
Assistant Manager
6 months ago
Abu Dhabi, United Arab Emirates Park Hyatt Abu Dhabi Full timeSummary - The Assistant Manager - Front Office will have oversight of the front office agents, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling. This position reports to the Assistant Front Office Manager. **Qualifications**: - A true desire to satisfy the needs...
-
Team Leader
7 months ago
Abu Dhabi, United Arab Emirates Park Hyatt Abu Dhabi Full timeSummary The Team Leader - Front Office will have oversight of the front office agents, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling. **Qualifications**: - A true desire to satisfy the needs of others in a fast paced environment. - Refined verbal and written...
-
Front Office Receptionist
6 months ago
Abu Dhabi, United Arab Emirates GRAVITY HOTEL Full timeWe are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward in Hotel Industry. As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities...
-
Front Office Executive
2 weeks ago
Abu Dhabi, United Arab Emirates A2W Consultants Full timeWe are looking for experienced smart educated Front Office Executive who can speak fluent english and Hindi / Urdu for our company. Immediate hiring. Roles and responsibilities as follows: - **Answering Telephone Inquiries**: Handle incoming calls, respond to queries, and redirect calls as necessary1. - **Managing Bookings and Rescheduling**: Coordinate...
-
Front Desk Agent
6 months ago
Abu Dhabi, United Arab Emirates Rosewood Hotel Group Full time**General Information**: - Country/Region- United Arab Emirates- Province/City- Abu Dhabi- Location- Rosewood Abu Dhabi- Department- Rooms - Front Office- Job Type- Full-time Permanent- OVERVIEW/BASIC FUNCTION: - Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information...
-
Front Office Agent at Holiday Inn Abu Dhabi
6 months ago
Abu Dhabi, United Arab Emirates Holiday Inn Full time**About Us** Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stay brighter, helping them create memories that will last a lifetime. Irresistible smiles are our...
-
Reservation Agent
6 months ago
Abu Dhabi, United Arab Emirates Hawthorn Suites by Wyndham, Abu Dhabi Full timeReceives, processes and confirm guest room reservations made by clients on the phone, letter or fax. - Inputs all reservations into the computer recording all pertinent information. - Attends to enquiries, complaints and requests regarding reservations. - Remains up to date with all promotions in and around the hotel. - Follows established procedures to...
-
Front Office Host
3 months ago
Abu Dhabi, United Arab Emirates Grand Hyatt Abu Dhabi Full timeSummary You will be responsible to provide an excellent and consistent level of service to your customers. The Front Office is responsible to contribute to the smooth and efficient running of the Front Office department within the Rooms Division. **Qualifications**: Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2...
-
Assistant Manager
2 months ago
Abu Dhabi, United Arab Emirates Grand Hyatt Abu Dhabi Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front...
-
Assistant Manager
6 months ago
Abu Dhabi, United Arab Emirates Grand Hyatt Abu Dhabi Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Assistant Front Office Manager in managing the day-to-day operation of...
-
Guest Services Officer
6 months ago
Abu Dhabi, United Arab Emirates Park Hyatt Abu Dhabi Full timeSummary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Front Office is responsible to contribute to the smooth and efficient running of the Front Office operations within the Rooms Division. **Qualifications**: Passionate, action oriented and hardworking personalities with a...
-
Hotel Front Office Supervisor
6 months ago
Abu Dhabi, United Arab Emirates Nehal Hotel (3 Star) Full time**Position**: Front Office Supervisor - **Location**: Nehal Hotel - **Department**: Front Office - **Employment Type**: Full-time **Responsibilities**: - Oversee the front desk operations and ensure exceptional guest service - Supervise and train front desk staff - Handle guest check-ins and check-outs efficiently - Resolve guest complaints and issues in a...
-
Front Office Supervisor
6 months ago
Abu Dhabi, United Arab Emirates Sofitel Abu Dhabi Corniche Full time**Front Office Supervisor** We are looking for our next Front Office superstar to join our team. We are currently recruiting a full-time Front Office Supervisor. **What is in it for you**: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies - Opportunity to develop your talent and grow within your...
-
Front Office Manager
6 months ago
Abu Dhabi, United Arab Emirates Anantara Full time**Company Description** A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Front Office Runner
6 months ago
Abu Dhabi, United Arab Emirates Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Front Office Coordinator
8 months ago
Abu Dhabi, United Arab Emirates Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Front Office Receptionist
4 months ago
Abu Dhabi, United Arab Emirates Ramada Hotel Abu Dhabi Corniche Full time**Responsibilities** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information...