Activities Sales Reservation Agent
6 months ago
CompanyDescription
A luxuryhospitality brand for modern travellers, Anantara connects gueststo genuine places, people and stories through personal experiencesand providing heartfelt hospitality in the world’s mostexciting destinations. From pristine islands and tropical beachesto cosmopolitan cities, tranquil deserts and lush jungles, Anantarawelcomes guests for journeys rich indiscovery.
JobDescription
- Liaising with the resort ActivitiesCoordinators and managers in relation to the availability ofactivities and/or the operational needs for the workingday.
- Greeting visitors as they arrive to hotel,transferring guests to experience centre or activity centre andproviding information in relation to the range of activitiesavailable.
- Actively selling activities toguests in accordance with the agreed standards, practices andtechniques as directed by the ActivitiesCoordinator.
- Maintaining a clean, tidy andpresentable activities desk and/or activities centre, ensuring a 5*standard at all times.
- Having a excellentknowledge of the activities offered on site and matching the skillsand abilities of guests to those activities to maximize the guestor visitors enjoyment.
- Completion of daily,weekly and monthly statistical reports and tracking grids forweekly and monthly reports.
- Following allStandard Operating Procedures and financial controls relating tothe bookings system.
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