Reservation Agent

7 months ago


Dubai, United Arab Emirates Westminster Properties Full time

**RESERVATION AGENT**:5* Hotel Back ground **(or Holiday Homes) with solid experience in **PROPERTY MANAGEMENT SYSTEM **(like Opera, RMS) as reservation executive (back office)

**URGENT**
- **5* Hotel UAE Experience** in **Property Management System** regarding reservations booking, check-in, check-out, cancellations, invoicing, receipts, blocking the units, unit availability in PMS, month-end closing, recording expenses,
- Create direct reservations in the property management software as per apartment availability by coordinating with sales and guest service staff
- Block the rooms in reservation management system
- Prepare the confirmation letter
- Create the Check-in in the reservation software.
- Prepare the receipt from the reservation software.
- Create the Check-out after verifying that all payments have been received and invoice has been generated
- Quote room rates, determine promotions plans and coordinate with guest service executives and marketing team.
- Quote for the refund in case of cancelled reservation.

**REQUIREMENTS**

**Minimum 2 years solid UAE Experience in 5* Hotel **(or Holiday Homes) **as reservation agent with extensive experience in PROPERTY MANAGEMENT SYSTEM (Opera, RMS)**
- **Immediate joiners and visa takers (only visit or cancelled Visa)**:

- Attractive and can speak English.
- A highly responsible and Confident individual and attention to details is a must. Should be flexible with timings

**Job Types**: Full-time, Permanent

**Salary**: AED3,500.00 per month


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