Guest Service Agent
3 months ago
- Achieve positive outcomes fromGuest queries in a timely and efficientmanner
- Ensure an efficient reception experiencefor Guests, including check in/out, and complete audit procedures,as required
- Ensure that the Manager is keptfully aware of any relevant feedback from guests and, or, otherdepartments
- Demonstrate a high level ofcustomer service at all times
- Attendappropriate training courses, when required, and assist with theNight Team's training and developmentefforts
- Demonstrate a knowledge of hotel roomcategories, room rates, packages, promotions and other generalproduct knowledge necessary to perform dailyduties
- Maximize room occupancy and useup-selling techniques to promote hotel services andfacilities
- Use the correct procedures regardingthe acceptance of foreign currencies, credit cards and cash inaccordance with the hotel credit policy
- Complywith hotel security, fire regulations and all health and safetylegislation
- Act in accordance with policies andprocedures when working with front of house equipment and propertymanagement systems
- Follow company brandstandards
- Assist other departments, asnecessary
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Guest Service Agent
2 weeks ago
Sharjah, United Arab Emirates AccorHotel Full time**Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...
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Guest Service Agent
5 months ago
Sharjah, United Arab Emirates Hotel Apartments Full timeTwo years’ experience working for hotel as GSA. - Strong organisation and time management skills - Proven ability to work efficiently in a demanding and fast paced environment - Computer proficiency in Word & Excel. - Excellent written and oral communication skills - Offer consistently professional, friendly, warm and engaging service - Keen attention to...
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Guest Service Agent
5 months ago
Sharjah, United Arab Emirates Hotel Apartments Full timeMust have at least 2 years experience in the same role in a 4 star property. - Good English communication skills, Arabic speaking is an advantage. - Has positive outlook and outgoing personality. - Must be flexible with multiple shifts. - Must be available in U.A.E. and can join immediately. - Willing to work in Sharjah Basic salary: AED 1,500.00 Meal...
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Guest Service Agent
6 months ago
Sharjah, United Arab Emirates Hilton Full timeGuest Service Agent - Arabic Speaker Preferred A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to...
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Guest Service Agent
2 months ago
Sharjah, United Arab Emirates Hilton Full timeGuest Service Agent - Arabic Speaker Preferred A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to...
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Guest Service Agent
3 months ago
Sharjah, United Arab Emirates Hilton Full timeGuest Service Agent - Arabic Speaker Preferred A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to...
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Guest Service Agent
5 months ago
Sharjah, United Arab Emirates Hilton Full timeGuest Service Agent - Arabic Speaker Preferred A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to...
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Guest Service Agent
7 months ago
Sharjah, United Arab Emirates Hilton Full timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
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Guest Service Agent
5 months ago
Sharjah, United Arab Emirates Hotel Apartments Full timeWe are currently looking for Guest Service Agent. - Male - Minimum 1-2 year's experience in a similar role in a 4 star hotel. - Fluency in English written and verbal communication skills. - Can join immediately - Must be flexible with multiple shifts **Job Types**: Full-time, Permanent Ability to commute/relocate: - Sharjah: Reliably commute or planning...
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Guest Service Agent
2 months ago
Sharjah, United Arab Emirates The Act Hotel Full time**Key Responsibilities**: - **Guest Interaction & Assistance**: - Greet guests warmly upon arrival and during their stay. - Assist guests with check-in and check-out procedures, ensuring accurate and efficient registration and billing. - Handle inquiries about room availability, hotel facilities, and local attractions. - **Reservations & Room...
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Guest Service Agent
2 months ago
Sharjah, United Arab Emirates Hotel Apartments Full timeThe primary duties of the guest service representative are to assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner. **Qualifications**: - High School diploma or equivalent required. - Experience in a 4 star hotel is...
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Guest Service Agent
5 months ago
Sharjah, United Arab Emirates The Act Hotel Full timeTo establish and maintain a happy working relationship with all Front Office staff and other departments such as Housekeeping, Room Service, Engineering, Sales, etc. to ensure a smooth and efficient operation. - To be completely familiar with the hotel procedures, policies and standards related to guest service. - To develop a fine reputation for hotel...
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Guest Service Agent
1 month ago
Sharjah, United Arab Emirates Hotel Apartments Full timeThe primary duties of the guest service representative are to assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner. **Qualifications**: - High School diploma or equivalent required. - Experience in a 4 star hotel is...
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Reservations Agent
6 months ago
Sharjah, United Arab Emirates Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
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Reservations Agent
7 months ago
Sharjah, United Arab Emirates Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
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Reservations Agent
7 months ago
Sharjah, United Arab Emirates Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Reservation Agent
5 months ago
Sharjah, United Arab Emirates Hotel Apartments Full timeTwo years’ experience working for hotel as Reservation agent. - Strong organisation and time management skills - Proven ability to work efficiently in a demanding and fast paced environment - Computer proficiency in Word, Excel, PowerPoint, - Excellent written and oral communication skills - Offer consistently professional, friendly, warm and engaging...
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Reservations Agent
7 months ago
Sharjah, United Arab Emirates Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Guest Service Agent
7 months ago
Sharjah, United Arab Emirates Hilton Full timeA Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete...
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Guest Relations Specialist
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Marriott international Full timeResponsibilities:Ensuring a seamless check-in and check-out process for guests and escorting them to their rooms.Responding to guest requests and complaints in a professional and polite manner to guarantee customer satisfaction.Implementing procedures to improve services and attract more customers.Training staff in professional conduct and organizing...