Delivery Lead

4 weeks ago


Dubai, Dubai, United Arab Emirates Builder Full time

Builder.ai is looking for an experienced Delivery Lead to join our UAE software delivery team in Dubai on a full-time basis.

About Builder.ai
We're on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget. We've already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we've only just started.

Builder.ai was voted as one of 2023's 'Most Innovative Companies in AI' by Fast Company, and won Europas 2022 'Scaleup of the Year'. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there's never been a more exciting time to become a Builder.

Life at Builder.ai
At Builder.ai we encourage you to experiment Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder's HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let's-get-stuff-done attitude.

In return for your skills and commitment, we offer a range of great perks, from hybrid working and a variable annual bonus, to employee stock options, generous paid leave, and trips abroad.

About the Role
Builder is looking for an experienced Delivery Lead to join us and play a key role ensuring our Delivery teams continually deliver the highest level of quality and service to our customers. You'll lead a 10-20 team of Productologists (Customer Product Owners) focusing on the adoption & optimisation of best practices, ways of working, and technologies that enable autonomy and empowerment of the team whilst promoting effective cross-functional delivery across teams.

You will be responsible for

  • Leading a high performing team of Productologists and overseeing our UAE portfolio of customer apps.
  • Collaborating with clients, internal departments, and cross-functional teams to ensure clear understanding of requirements and alignment on deliverables.
  • Adapting to changing priorities and requirements, driving efficiency and agility in delivery processes.
  • Continuously evaluating and improving project delivery as per internal processes to enhance efficiency and scalability.
  • Identifying and mitigating risks early, developing proactive solutions to avoid project disruptions using data dashboards.
  • Maintaining a strong focus on end-user experience and technical excellence by providing data driven insights and guidance to team members.
  • Contributing to pre-sales activities by providing technical and delivery expertise, including project scoping, strategic solution design basis customer persona.

Requirements

  • 7+ years in software delivery (product ownership, scrum, delivery management).
  • Proven experience leading high performing teams of 10-20 people.
  • 2+ years of people management experience.
  • A strong understanding of software development methodologies, technologies, and best practices.
  • Experience overseeing large portfolios of customer/client projects.
  • Excellent communication skills to engage with both our customers and your teams.
  • Track record of using a data driven approach to drive decision making.
  • Bachelor's degree in Computer Science, Business/delivery management, or related field.
  • Fluent in Arabic.

Nice to haves

  • Tech scale-up experience.
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