Senior Bartender

4 weeks ago

Dubai, United Arab Emirates Jumeirah Full time


About Jumeirah and Madinat Jumeirah Resort:

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality with its unwavering Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments.

Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

Madinat Jumeirah, Jumeirah Group’s mega-resort is home to four ultra-luxurious hotels – Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina A’Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras. The mega resort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting center. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewelry outlets.

About the Job:

Provide friendly, professional, and efficient bar service ensuring maximum guest satisfaction in a manner consistent with F&B standards. Responsible for verifying age requirements, expertise in alcohol pairing and tastes, excellent recipe knowledge of classic drinks, processing payments, managing inventory and bar supplies

The main duties and responsibilities of this role are:

• Identify and meet guests’ needs, provide appropriate bar services, and assist guests in recommendations, upselling where appropriate to provide knowledgeable and bespoke service

• Mix ingredients to prepare cocktails and other drinks according to beverage recipes. Curate recipes specialising in fine beverages and unique cocktails in accordance with theme of the outlet/function or as required by guests

• Must be able to assess and manage guests needs and recommend excellent wine and food pairing as per theme of the outlet or as required by guests. Where possible, upsell Beverages to guests based on their need, choice, and selection

• Work closely with Bartenders serving all guests and support them as necessary to ensure excellent service delivery

• Ensure all drinks transactions are processed, registered, and settled

• Setup the bar appropriately, ensuring the visuals and merchandise are placed appropriately. Arrange bottles and glasses to make attractive displays

• Undertake opening, closing & cleaning tasks as detailed on checklists

• Coordinate with stewards to ensure equipment and bar area are always kept hygienically clean and tidy and sufficient glassware is available

• Oversee Bar inventories, ensure the checking of expiration dates and that all perishable garnishes are stored and recorded in designated storage area

• Complete all checklists as required daily, weekly, and monthly for the bar. Highlight replenishments for beverage products to the manager or team leader.

• Adopt a responsible attitude towards serving of alcoholic beverages, to ensure safe consumption in line with group policy and regulatory requirements

• Develop and maintain positive working relationships with others; support team to reach common goals

• Handle guests' inquiries in a courteous and efficient manner and report guest complaints or problems to the Team Leaders if no immediate solution can be found

• Perform related tasks and duties as assigned and deemed responsible by management

• Ensure adherence to departmental policies, HACCP processes, F&B standard operating procedures, and instructions enabling delivery of luxurious service to guests and in line with Jumeirah standard of excellence

• Adhere to all relevant Health, Safety and Environment procedures, instructions, and controls

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Minimum 2 years’ experience bartending (preferably within the international hospitality industry)

• Proficient in English (Read/Write/Speak – Essential)

• Expert in Wine, Spirits & Cocktails with WSET L2 Certification (Desired)

•Strong Customer Service Orientation and a team player with Accuracy and Attention to detail

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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