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Franchise Hotel

2 months ago

Dubai, United Arab Emirates IHG Hotels & Resorts Full time
This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.

About Us

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels

Your day to day

Plays a crucial role in the overall management and operation of the restaurant within the hospitality establishment. Reporting directly to the F&B Operations Manager, the Restaurant Manager is responsible for ensuring the smooth and efficient functioning of the restaurant, delivering exceptional guest experiences, and achieving financial targets.

Every day is different, but you'll mostly be:

  • Oversee day-to-day operations of the restaurant, including staffing, scheduling, and workflow coordination.
  • Ensure compliance with health and safety regulations, as well as company policies and procedures.
  • Implement and maintain high standards of food quality, presentation, and service.
  • Monitor inventory levels, order supplies, and manage stock to minimize waste and optimize costs.
  • Recruit, train, and supervise restaurant staff, including servers, kitchen staff, and support personnel.
  • Conduct regular performance evaluations and provide constructive feedback.
  • Foster a positive and collaborative work environment, promoting teamwork and excellent customer service.
  • Ensure a positive and memorable dining experience for guests through attentive service and high-quality food.
  • Handle guest inquiries, concerns, and feedback promptly and professionally.
  • Implement and maintain service standards to meet or exceed guest expectations.
  • Work closely with the F&B Operations Manager to develop and achieve budgetary and financial goals.
  • Monitor and analyze financial performance, identifying areas for improvement and implementing cost-control measures.
  • Prepare and manage budgets, financial reports, and forecasts.
  • Collaborate with the marketing team to develop and implement promotions and marketing strategies to drive sales.
  • Monitor market trends and competition to stay informed about industry developments.
  • Identify opportunities to increase revenue and implement effective sales strategies.
  • Build and maintain positive relationships with suppliers, vendors, and other stakeholders.
  • Collaborate with other departments to ensure seamless coordination and cooperation.
  • Represent the restaurant in a professional manner at industry events and community engagements.
  • Ensure compliance with all local, state, and federal regulations governing the operation of a restaurant.
  • Stay informed about changes in regulations and implement necessary adjustments to maintain compliance.

What We Need From You

  • Bachelor's degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field
  • 4+ years' related experience, including management experience

What We Offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you'll become part of our hotel family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.