Jobs: responsable service desk

We are seeking a highly skilled Service Desk Manager to lead our IT support team and ensure efficient, high-quality service delivery to end users. The successful candidate will manage day-to-day operations, oversee incident and request management, and drive continuous improvement in service desk performance and processes.Key ResponsibilitiesLead, mentor, and...

The IT Service Desk Lead is responsible for overseeing daily operational activities of the Service Desk team, ensuring high-quality technical support and an exceptional end-user experience.This role provides leadership, technical guidance, and process oversight while driving continuous improvement, service excellence, and adherence to ITIL best...

The Service Desk Engineers primary responsibility is to ensure the timely resolution of incidents and service requests that are raised by users or monitoring systems. They are responsible for handling all Level 1 support requests routing Level 2/3 requests to the appropriate departments ensuring that service levels are maintained and that business deadlines...

The Service Desk Engineers primary responsibility is to ensure the timely resolution of incidents and service requests that are raised by users or monitoring systems. They are responsible for handling all Level 1 support requests routing Level 2/3 requests to the appropriate departments ensuring that service levels are maintained and that business deadlines...

The Service Desk Engineers primary responsibility is to ensure the timely resolution of incidents and service requests that are raised by users or monitoring systems. They are responsible for handling all Level 1 support requests routing Level 2/3 requests to the appropriate departments ensuring that service levels are maintained and that business deadlines...

The Service Desk Engineers primary responsibility is to ensure the timely resolution of incidents and service requests that are raised by users or monitoring systems. They are responsible for handling all Level 1 support requests routing Level 2/3 requests to the appropriate departments ensuring that service levels are maintained and that business deadlines...

We are seeking a professional and customer-oriented Front Desk Executive to join our team. As the first point of contact for our company, you will be responsible for creating a welcoming and efficient experience for visitors, clients, and staff.Key Responsibilities:Greet and assist visitors, clients, and employees with a friendly and professional...

Job Description Job Description: Service Desk Analyst Position: Service Desk Analyst Location: Dubai - Hybrid Department: IT Services Reports to: IT Service Desk Manager Role Overview The Service Desk Analyst will be responsible for providing first and second-line technical support to users across a range of IT applications, platforms, and technologies. The...

The Service Desk Engineers primary responsibility is to ensure the timely resolution of incidents and service requests that are raised by users or monitoring systems. They are responsible for handling all Level 1 support requests routing Level 2/3 requests to the appropriate departments ensuring that service levels are maintained and that business deadlines...

Company DescriptionUrban Fleet Delivery Service is a Dubai-based company specializing in last-mile delivery and motorbike fleet operations across the fast-paced GCC region. We support food delivery platforms, e-commerce businesses, retailers, and corporate clients with reliable riders, efficient fleet deployment, and contract-ready operations. Our focus on...

How you can make your markThe Service Desk Engineer's primary responsibility is to ensure the timely resolution of incidents and service requests that are raised by users or monitoring systems. They are responsible for handling all Level 1 support requests, routing Level 2/3 requests to the appropriate departments, ensuring that service levels are...

OverviewM42 delivers comprehensive healthcare services across the full continuum of care; from primary care to advanced specialty treatments. Leveraging cutting-edge health technologies and precision medicine, we ensure the highest standards of effectiveness, efficiency, and patient-centered outcomes. With a global presence spanning more than 480 facilities...

Job Description: Service Desk AnalystPosition: Service Desk AnalystLocation: Dubai - HybridDepartment: IT ServicesReports to: IT Service Desk ManagerRole OverviewThe Service Desk Analyst will be responsible for providing first and second-line technical support to users across a range of IT applications, platforms, and technologies. The role requires...

Job Code: 5687Job Title:Service Desk & support EngineerJob Location:Abu DhabiExperience: 1+ years or Freshers also can applyClient: GovernmentWorking days: 5 daysJob OverviewWe are seeking a dedicated and proactiveService Desk & Support Engineerto join our IT support team. The successful candidate will be responsible for providing technical support,...

Overview The Service Desk Analyst acts as the first line of IT support across all business units, managing Level 1 support through multiple communication channels including inperson, email, and phone. The role focuses on handling common IT issues, documenting technical incidents, and coordinating escalation efforts for complex problems that fall outside Tier...

The Service Desk Analyst acts as the first line of IT support across all business units, managing Level 1 support through multiple communication channels including in‑person, email, and phone. The role focuses on handling common IT issues, documenting technical incidents, and coordinating escalation efforts for complex problems that fall outside Tier 1...

The Service Desk Analyst acts as the first line of IT support across all business units, managing Level 1 support through multiple communication channels including inperson, email, and phone. The role focuses on handling common IT issues, documenting technical incidents, and coordinating escalation efforts for complex problems that fall outside Tier 1 scope....

The Service Desk Analyst acts as the first line of IT support across all business units, managing Level 1 support through multiple communication channels including in‑person, email, and phone. The role focuses on handling common IT issues, documenting technical incidents, and coordinating escalation efforts for complex problems that fall outside Tier 1...

Overview The Service Desk Analyst acts as the first line of IT support across all business units, managing Level 1 support through multiple communication channels including inperson, email, and phone. The role focuses on handling common IT issues, documenting technical incidents, and coordinating escalation efforts for complex problems that fall outside Tier...

Overview The Service Desk Analyst acts as the first line of IT support across all business units, managing Level 1 support through multiple communication channels including inperson, email, and phone. The role focuses on handling common IT issues, documenting technical incidents, and coordinating escalation efforts for complex problems that fall outside Tier...