workforce management analyst

Role Overview The Workforce Management (WFM) Analyst is responsible for forecasting, scheduling, capacity planning, and workforce optimization to ensure Service Level Agreements (SLAs), operational efficiency, and cost targets are achieved across all Lines of Business (LOBs), channels, and sites. This role supports business decision-making through...

Job Role: Employee Services is Al-Futtaim's centralized HR Shared Services team that is accountable for service delivery across the Group's business footprint. With over 18,000 employees in 9 countries in the MENA region, the services offered span the entire employee life cycle. A key function of this team, Workforce Management, which oversees Group-wide...

Job Role: Employee Services is Al-Futtaim's centralized HR Shared Services team that is accountable for service delivery across the Group's business footprint. With over 18,000 employees in 9 countries in the MENA region, the services offered span the entire employee life cycle. A key function of this team, Workforce Management, which oversees Group-wide...

Job Role: Employee Services is Al-Futtaim's centralized HR Shared Services team that is accountable for service delivery across the Group's business footprint. With over 18,000 employees in 9 countries in the MENA region, the services offered span the entire employee life cycle. A key function of this team, Workforce Management, which oversees Group-wide...

Description Role : Senior Workforce Planning Analyst (UAE National only) Location : Abu Dhabi Role Purpose: Work in partnership with all business units on areas related to manpower planning & organizational structures to make recommendations to ADIB management.Key Accountabilities of the role Manage the head count planning model to forecast head count...

Role Overview The Workforce Management (WFM) Analyst is responsible for forecasting scheduling capacity planning and workforce optimization to ensure Service Level Agreements (SLAs) operational efficiency and cost targets are achieved across all Lines of Business (LOBs) channels and sites. This role supports business decision-making through advanced...

Workforce Analyst - Contact Center/Telecom About the job Workforce Analyst - Contact Center/Telecom Role Overview The Workforce Management (WFM) Analyst is responsible for forecasting, scheduling, capacity planning, and workforce optimization to ensure Service Level Agreements (SLAs), operational efficiency, and cost targets are achieved across all Lines of...

Workforce Analyst - Contact Center/Telecom About the job Workforce Analyst - Contact Center/Telecom Role Overview The Workforce Management (WFM) Analyst is responsible for forecasting, scheduling, capacity planning, and workforce optimization to ensure Service Level Agreements (SLAs), operational efficiency, and cost targets are achieved across all Lines of...

To design lead and embed a forward-looking workforce planning framework that ensures Masdar has the right capabilities in the right roles at the right timesupporting both current operations and long-term transformation goals. It also leads the coordination of manpower budgeting and resource planning in collaboration with P&C finance and senior management...

Description Role : Workforce Management & Operations ManagerLocation : Ras Al Khaimah Role Purpose: To manage and lead the MIS Team as well as the Team of Work Force Management Analyst for all sites as well as the outsourced operations. This role is critical as it involves important areas of the business which determines the effectiveness and efficiency...

**As part of our Emiratization initiative, we are inviting candidates to apply for an opportunity with our client an AI-powered HR technology and workforce transformation company.** Interested in **HR technology, business consulting and customer success** ? This is an opportunity to build your career in enterprise SaaS - fresh graduates are welcome! **What...

**Role Description** The Workforce Planning Manager at ULTRA.PROJETOS is a part-time, remote role responsible for forecasting staffing needs and optimizing resource allocation across projects and teams. The role includes analyzing workforce data, developing short- and long-term workforce plans, and monitoring capacity, utilization, and productivity to...

Job Description: THIS IS HOW EXCEPTIONAL HAPPENS HR & DEVELOPMENT Senior Manager - Workforce Planning & Reporting Every organisation depends on its people and their passion. They’re the ones who look for new ways to innovate, delight and excite everybody they work with and for. And here, they’re empowered and valued for doing that. It could be your task...

EDGE Group is looking for an experienced Manager – Strategic Workforce Planning & Budgeting to establish and manage an enterprise-wide workforce planning framework aligned with business strategy, operating requirements, workforce capacity and organizational priorities. This role will translate business strategy, workload and demand drivers into quantified...

Wynn Al Marjan Island is seeking an Application Support and Labor Reporting Manager to join the resort’s Workforce Administration team in the United Arab Emirates. The role focuses on delivering day-to-day workforce system support and advanced labor reporting to drive operational decisions and cost control. The ideal candidate will have hands-on...

Manager for International Workforce in El-Ain We are seeking a highly motivated and experienced Manager to oversee our international workforce in El-Ain. As a Manager, you will be responsible for recruiting, training, and managing a diverse team of employees from different backgrounds and nationalities. This is an ideal opportunity for someone who is...

Halian is seeking a Partnership Manager to join our Contract Solutions team in Dubai. This is a strategic, relationship‑focused role aimed at growing existing client partnerships rather than pursuing new business. You’ll work with key stakeholders to understand workforce needs, identify opportunities within accounts, and partner with delivery teams to...

EY is seeking a Supervising Associate in Dubai to join the Experience Management (EXM) team. The role focuses on workforce planning, resource deployment, utilization management, and developing early career talent in the GCC.You will work with leadership to assign the right people to opportunities, support the Consulting Graduate Program and National...

Job Title: WFM/RTM Lead - Workforce Management (UAE)Location: Al Ain, UAESalary: AED 8,000 per month (No accommodation or transport allowance)Job Description:About Our Organization:We are a leading BPO/Contact Center operations company in the UAE, delivering excellence in customer service across diverse industries.Role Overview:We are seeking an experienced...

تعلن دبي Culture عن وظيفة قيادية في قسم تخطيط القوى العاملة وإدارة الموارد البشرية. تتميز الوظيفة بقيادة وضع الخطة التشغيلية السنوية ومراجعة مؤشرات الأداء والموازنات والتنسيق مع الجهات المعنية لضمان...