telephony

3.1 Must Have – Unified CommunicationsStrong, current hands‑on experience with 3CX, including customer implementation, configuration, and support. Practical experience with Avaya PABX / IP Office. Strong knowledge of PABX/IP-PBX, VoIP, and Unified Communications. Hands‑on expertise in SIP/SIP Trunking, including registration, dial plans, codecs, NAT...

3.1 Must Have – Unified Communications Strong, current hands‐on experience with 3CX, including customer implementation, configuration, and support. Practical experience with Avaya PABX / IP Office. Strong knowledge of PABX/IP-PBX, VoIP, and Unified Communications. Hands‐on expertise in SIP/SIP Trunking, including registration, dial plans, codecs, NAT...

3.1 Must Have – Unified Communications Strong, current hands‑on experience with 3CX, including customer implementation, configuration, and support. Practical experience with Avaya PABX / IP Office. Strong knowledge of PABX/IP-PBX, VoIP, and Unified Communications. Hands‑on expertise in SIP/SIP Trunking, including registration, dial plans, codecs, NAT...

Job Title : Technical Support Engineer - Network IP Telephony Certification :Cisco Certified Network Associate (CCNA) CompTIA Network CCNP Voice certification Cisco Certified Design Associate (CCDA) Experience : 6 Responsibilities : Ensure high availability and reliable performance of the Network & IP Telephony environment. Design and implement...

Raqmiyat L.L.C. in Abu Dhabi is seeking a QA Tester with hands-on experience in testing Genesys Cloud CX or equivalent role covers end-to-end inbound/outbound call-flow testing, IVR/DTMF/ACD routing validation, callback campaigns, voice and screen-recording validation, and CDR/billing reconciliation. The candidate should have a Bachelor’s degree in...

Job Descriptions: The Telephony and Communication engineer will be responsible for maintaining the availability reliability and integrity of the Telephony and Collaboration services. JOB PURPOSE: This position is responsible for providing Solution Design implementation administration expertise and support of all aspects of the Telephony and communication...

Job Descriptions: The Telephony and Communication engineer will be responsible for maintaining the availability reliability and integrity of the Telephony and Collaboration services. JOB PURPOSE: This position is responsible for providing Solution Design implementation administration expertise and support of all aspects of the Telephony and communication...

The Network & Security Specialist is responsible for managing and supporting the organizations network wireless telephony and security infrastructure to ensure high availability performance and reliability of IT services. This role involves troubleshooting and resolving incidents performing routine maintenance and implementing configurations in line with...

**Job Title: Voice Engineer** **Job Summary**: **Key Responsibilities**: - Manage and support enterprise voice infrastructure, including Cisco Voice and Cisco Voice Gateway solutions. - Configure, maintain, and troubleshoot Ribbon Session Border Controllers (SBCs). - Implement and support Microsoft Teams Telephony and Direct Routing solutions. - Administer...

DEIZ GARAGE is looking for a hands-on Zoho CRM & IT Automation Specialist to support and improve the company’s CRM, automation, website, telephony, analytics, and internal IT systems. **Responsibilities**: - Configure, maintain, and improve Zoho CRM. - Manage leads, deals, pipelines, custom fields, reports, dashboards, and user access. - Set up CRM...

WE ARE HIRING IT EXECUTIVEEmirates Gulf Group is hiring an IT Executive to join our team. Key ResponsibilitiesManage IT infrastructure and network operations. Provide user support and troubleshooting. Handle IT security, backups, and system monitoring. Manage Microsoft 365 and cloud administration. Provide VPN, firewall, and IP telephony...

DescriptionWe are looking for a Senior Test Engineer – Genesys Cloud Contact Center to support the Bank’s migration from a legacy contact center platform to Genesys Cloud CX.The role will be responsible for end-to-end functional and non-functional testing covering IVR, inbound/outbound calls, ACD routing, callback, call recording, reporting, CDR/billing,...

Job Overview This opportunity is for a back office IT HelpDesk Support role for a global investment management firm. Our clients IT infrastructure is managed by the Head Office located in Europe. OS, File, Email, Printer, and Blackberry servers are managed by the headquarters. What is managed locally are telephony, internet and the data centre where the...

Key Responsibilities: • Provide day-to-day support for CUCM and Avaya voice platforms, including VoIP troubleshooting and MACD tasks. • Log, analyze, and resolve voice-related incidents and service requests via ticketing systems. • Monitor system performance, call logs, and voice quality using diagnostic tools. • Escalate unresolved or complex issues...

Key ResponsibilitiesDesign, deploy, and maintain multi-vendor IP MPLS network infrastructureImplement network solutions using Cisco, Nokia, and Huawei routing and switching platformsDeploy, operate, and troubleshoot service provider backbone networksSupport SCADA, PLC, and industrial OT telecom communication systemsExecute FAT system integration testing and...

InsuranceMarket.ae™ is seeking an experienced IT Support Engineer to manage and support 3CX/VoIP environments and broader IT infrastructure in a Dubai-based onsite role.The successful candidate will administer 3CX deployments, handle L1/L2 technical support, and drive security-conscious improvements across telephony, servers, and networks while...

InsuranceMarket.ae™ is seeking an experienced IT Support Engineer to manage and support 3CX/VoIP environments and broader IT infrastructure in a Dubai-based onsite role. The successful candidate will administer 3CX deployments, handle L1/L2 technical support, and drive security-conscious improvements across telephony, servers, and networks while...

Ingram Micro in the UAE is seeking a Presales Consultant – AVAYA & Unified Communications to help customers transform communication and will design end-to-end UC, contact center, and meeting room solutions, deliver technical demos, and collaborate with sales teams to create proposals.This role requires strong presentation and stakeholder management, with...

General Civil Aviation Authority in Abu Dhabi is seeking an IT Support professional to deliver first level IT and information security incident response. The role focuses on logging and routing tickets, timely troubleshooting, and hands-on support for users and devices.You will maintain IP telephony, video conferencing, and security systems in the IT Data...

We are seeking a skilled and proactive Network Systems Administrator to join our IT team. The ideal candidate will be responsible for designing, implementing, managing, and supporting the organization’s network and server infrastructure. This role also includes maintaining security systems, telephony, and ensuring seamless operations across all IT ...