telephony

3.1 Must Have – Unified CommunicationsStrong, current hands‑on experience with 3CX, including customer implementation, configuration, and support. Practical experience with Avaya PABX / IP Office. Strong knowledge of PABX/IP-PBX, VoIP, and Unified Communications. Hands‑on expertise in SIP/SIP Trunking, including registration, dial plans, codecs, NAT...

3.1 Must Have – Unified Communications Strong, current hands‑on experience with 3CX, including customer implementation, configuration, and support. Practical experience with Avaya PABX / IP Office. Strong knowledge of PABX/IP-PBX, VoIP, and Unified Communications. Hands‑on expertise in SIP/SIP Trunking, including registration, dial plans, codecs, NAT...

Job Title : Technical Support Engineer - Network IP Telephony Certification :Cisco Certified Network Associate (CCNA) CompTIA Network CCNP Voice certification Cisco Certified Design Associate (CCDA) Experience : 6 Responsibilities : Ensure high availability and reliable performance of the Network & IP Telephony environment. Design and implement...

Yum! Brands in Dubai seeks an experienced Voice Infrastructure Engineer to architect and design the future state of the voice stack and telephony solutions. You will manage vendor relationships and develop roadmaps for Contact Center technologies.You will work with Operations Engineers to resolve issues, provide weekly updates to management, and document new...

Raqmiyat L.L.C. in Abu Dhabi is seeking a QA Tester with hands-on experience in testing Genesys Cloud CX or equivalent role covers end-to-end inbound/outbound call-flow testing, IVR/DTMF/ACD routing validation, callback campaigns, voice and screen-recording validation, and CDR/billing reconciliation. The candidate should have a Bachelor’s degree in...

Yum! Brands in Dubai seeks an experienced Voice Infrastructure Engineer to architect and design the future state of the voice stack and telephony solutions. You will manage vendor relationships and develop roadmaps for Contact Center technologies. You will work with Operations Engineers to resolve issues, provide weekly updates to management, and document...

Job Descriptions: The Telephony and Communication engineer will be responsible for maintaining the availability reliability and integrity of the Telephony and Collaboration services. JOB PURPOSE: This position is responsible for providing Solution Design implementation administration expertise and support of all aspects of the Telephony and communication...

Job Descriptions: The Telephony and Communication engineer will be responsible for maintaining the availability reliability and integrity of the Telephony and Collaboration services. JOB PURPOSE: This position is responsible for providing Solution Design implementation administration expertise and support of all aspects of the Telephony and communication...

The Network & Security Specialist is responsible for managing and supporting the organizations network wireless telephony and security infrastructure to ensure high availability performance and reliability of IT services. This role involves troubleshooting and resolving incidents performing routine maintenance and implementing configurations in line with...

WE ARE HIRING IT EXECUTIVE Emirates Gulf Group is hiring an IT Executive to join our team. Key Responsibilities - Manage IT infrastructure and network operations. - Provide user support and troubleshooting. - Handle IT security, backups, and system monitoring. - Manage Microsoft 365 and cloud administration. - Provide VPN, firewall, and IP telephony...

Job Overview This opportunity is for a back office IT HelpDesk Support role for a global investment management firm. Our clients IT infrastructure is managed by the Head Office located in Europe. OS, File, Email, Printer, and Blackberry servers are managed by the headquarters. What is managed locally are telephony, internet and the data centre where the...

WE ARE HIRING IT EXECUTIVEEmirates Gulf Group is hiring an IT Executive to join our team. Key ResponsibilitiesManage IT infrastructure and network operations. Provide user support and troubleshooting. Handle IT security, backups, and system monitoring. Manage Microsoft 365 and cloud administration. Provide VPN, firewall, and IP telephony...

Key ResponsibilitiesDesign configure and implement Genesys Cloud contact center solutionsDeploy and integrate NICE CXone platforms within enterprise environmentsManage end-to-end CCaaS implementation projects adhering to timelines and budgetsPlan and execute contact center migrations from legacy systems to cloud-based platformsCollaborate with network and...

Key Responsibilities: • Provide day-to-day support for CUCM and Avaya voice platforms, including VoIP troubleshooting and MACD tasks. • Log, analyze, and resolve voice-related incidents and service requests via ticketing systems. • Monitor system performance, call logs, and voice quality using diagnostic tools. • Escalate unresolved or complex issues...

Key ResponsibilitiesDesign, deploy, and maintain multi-vendor IP MPLS network infrastructureImplement network solutions using Cisco, Nokia, and Huawei routing and switching platformsDeploy, operate, and troubleshoot service provider backbone networksSupport SCADA, PLC, and industrial OT telecom communication systemsExecute FAT system integration testing and...

NH Collection Hotels & Resorts is seeking an IT Technician for La Suite Dubai Hotel & Apartment to provide technical support and maintain the hotel's information systems. You will install, configure, and maintain IT equipment, support hotel applications including PMS, POS, guest Wi‑Fi, IPTV, and telephony, and ensure security and data protection...

Remotedxb is seeking an experienced Salesforce Administrator to manage Service Cloud configuration, data hygiene, and integration efforts. You will troubleshoot user issues and own the telephony/IVR roadmap while coordinating vendor ’ll build dashboards to monitor support performance and identify data-driven trends, collaborating with cross-functional...

We are seeking a skilled and proactive Network Systems Administrator to join our IT team. The ideal candidate will be responsible for designing, implementing, managing, and supporting the organization’s network and server infrastructure. This role also includes maintaining security systems, telephony, and ensuring seamless operations across all IT ...

IT & Dialer Engineer Location: Dubai UAE Position Summary: The IT & Dialer Engineer is responsible for the installation configuration maintenance and troubleshooting of dialer systems and their integration with telephony and business applications. This role is crucial in ensuring that our dialer infrastructure operates efficiently to support outbound...

Isa Cybersecurity Inc. seeks a senior voice AI engineer to scale a GCC flagship airline project from text to voice. You’ll embed onsite with client teams in Dubai, owning prompts, ASR/TTS quality, and guardrails across a multi-LLM stack.You will design multilingual English/Arabic voice flows, optimize latency, and ensure safe, auditable changes in...