service advisor

Acts as liaison between customers and service department by communicating with customers regarding vehicle problems and repair timeline and expressing customer concerns to service department. Displays exemplary customer service skills and a sales-minded attitude. Responsibilities Strategic: Cont Operational: Also, advising the customer's necessity of other...

Job Description: To provide professional service to the customers, in terms of accurately recording and organizing quality repair and maintenance services so as to enhance customer retention and after sales revenue giving professional advise to customers on current and future maintenance needs Responsibilities Functional Roles and Responsibilities Receive...

Service Advisor Description Follow the NSSW standards in all customer touch points Responsible to attend high profile & major fleet customers. Promptness in receiving/greeting customers, understand their needs Proper inventory of customer’s vehicle and record customers’ requirements. Updating customer data base Re-confirm the Job requirements/Repair...

To provide professional service to the customers, in terms of accurately recording and organizing quality repair and maintenance services so as to enhance customer retention and after sales revenue giving professional advise to customers on current and future maintenance needs Responsibilities Functional Roles and Responsibilities Receive and greet...

Job Description: Role Purpose To provide professional customer service, understand and address vehicle servicing needs, coordinate repairs with the workshop team, achieve labor and parts sales targets, and maintain high Customer Satisfaction Index (CSI) results. Key Responsibilities Create pre-orders and job cards in the Dealer Management System (DMS),...

Job RoleWe are currently looking for competent & performance driven Service Advisors to work with to join our Lexus team in Ajman. Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence.Job ResponsibilityCheck and ensure accordance of invoice...

Job Role We are currently looking for competent & performance driven Service Advisor to work with our team in Toyota Dubai service centers. Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence. Job ResponsibilityCheck and ensure accordance of...

Select how often (in days) to receive an alert:The Service Advisor is pivotal in ensuring a professional and seamless customer journey, focusing on customer retention and promoting the company's profitability. This role involves implementing standard processes, upholding service values, and maintaining quality to achieve high customer satisfaction scores....

The service advisor is the bridge between the customer and the workshop.If a customer ever feels surprised by an invoice, that is a failure of thisrole — clear, upfront communication is the whole job.Key ResponsibilitiesOpen job cards and coordinate work with techniciansPrepare written estimates and get customer approval before work startsKeep customers...

ROLE SUMMARY The role holder is responsible to act as the link between customers service technicians and communicate with customers regarding their vehicle service and repair requirements the expected timeline and provide technicians with accurate description ensuring increase in customer satisfaction The role holder shall also provide quality service...

Fujairah, United Arab Emirates - Previous experience in automotive after-sales service or customer service is an advantage. - Good knowledge of vehicle maintenance, repair procedures, and automotive systems. - Excellent communication, customer service, and interpersonal skills. - Ability to identify customer concerns and coordinate with workshop...

Responsible for delivering an excellent customer service experience by managing the complete vehicle service journey from reception to delivery. - Receive customers and understand their service and repair requirements. - Prepare repair orders and ensure accurate documentation of customer concerns. - Provide clear explanations of required repairs, estimated...

Act as the primary point of contact for customers, ensuring their needs are understood and met with precision.Diagnose vehicle issues through active listening and effective questioning, translating technical jargon into customer-friendly language.Desired Candidate Profile3-4 yrs in an automotive dealership network in similar role.Have good customer handling...

Job Role:As a Service Advisor, you embody the essence of our brand and division for our valued customers. Your role is central to fostering robust customer relations, ensuring a seamless and positive end-to-end Aftersales customer journeyCoordinate with the Production Team to provide timely progress updates to customers, maintaining on-time delivery...

Fujairah, United Arab Emirates Previous experience in automotive after-sales service or customer service is an advantage. Good knowledge of vehicle maintenance, repair procedures, and automotive systems. Excellent communication, customer service, and interpersonal skills. Ability to identify customer concerns and coordinate with workshop...

Follow the NSSW standards in all customer touch points Responsible to attend high profile major fleet customers Promptness in receiving greeting customers understand their needs Proper inventory of customer s vehicle and record customers requirements Updating customer data base Re-confirm the Job requirements Repair details cost involved delivery time etc...

The service advisor is the bridge between the customer and the workshop.If a customer ever feels surprised by an invoice, that is a failure of thisrole — clear, upfront communication is the whole job.Key ResponsibilitiesOpen job cards and coordinate work with techniciansPrepare written estimates and get customer approval before work startsKeep customers...

To provide professional service to the customers, in terms of accurately recording and organizing quality repair and maintenance services so as to enhance customer retention and after sales revenue giving professional advise to customers on current and future maintenance needs Responsibilities Functional Roles and Responsibilities Receive and greet...

Lease Rental Executive Saudi Arabia 2-5 YearsWorkshop Service Advisor is the primary point of contact for customers seeking vehicle repair and maintenance services. The role involves delivering excellent customer service, coordinating services with technicians, and ensuring smooth communication between customers and the workshop team.Customer...

Responsibilities - Receive customers, discuss service and repair needs, and record job requirements on the job card - Explain job contents, value and cost, then give clear work instructions to technicians - Organize quality inspections and deliver vehicles to customer satisfaction - Follow up on work in progress, back-order parts and long-pending vehicles -...