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Analyze current operational processes to identify inefficiencies and areas of and implement process improvement strategies using methodologies such as Lean Six Sigma or with crossfunctional teams to design and document new processes and process performance metrics and prepare regular reports for managementConduct training sessions for staff on new...

First Abu Dhabi Bank seeks a Principal Analyst - Change Management in Abu Dhabi, UAE. This role involves leading enterprise change governance and managing the ServiceNow platform within a strict financial environment.The ideal candidate will have around 10 years' experience in IT Service Management, expertise in ServiceNow, and strong communication skills....

VAM Systems is currently looking for L2 Technical Support Engineer for our UAE operations with the following skillsets & terms and conditions:Required CertificationsITILMCSECCNAOffice 365 certification (preferred)Skills & CompetenciesStrong troubleshooting and analytical skillsExcellent communication and customer service abilitiesGood knowledge of networking...

A leading technology solutions provider in Dubai is looking for a System Analyst with over 5 years of experience. The successful candidate will analyze business requirements, provide system support, and act as a liaison between stakeholders and IT teams. Ideal applicants will possess a Bachelor's degree in Information Technology and have knowledge of ITIL...

Client of AIQU seeks a Sr Engineer Level 1 Governance Standards to design, implement and oversee IT governance policies across the UAE. The role focuses on regulatory compliance, risk mitigation, and best practices in endpoint security, IAM, ITIL, and Intune management.Must have COBIT/ISO27001 knowledge, 10+ years in governance/security/compliance, and...

VAM Systems is currently looking for L2 Technical Support Engineer for our UAE operations with the following skillsets & terms and conditions:Required CertificationsITILMCSECCNAOffice 365 certification (preferred)Skills & CompetenciesStrong troubleshooting and analytical skillsExcellent communication and customer service abilitiesGood knowledge of networking...

Client of AIQU seeks a Sr Engineer Level 1 Governance Standards to design, implement and oversee IT governance policies across the UAE. The role focuses on regulatory compliance, risk mitigation, and best practices in endpoint security, IAM, ITIL, and Intune management.Must have COBIT/ISO27001 knowledge, 10+ years in governance/security/compliance, and...

VAM Systems is currently looking for L2 Technical Support Engineer for our UAE operations with the following skillsets & terms and conditions: Required Certifications ITIL MCSE CCNA Office 365 certification (preferred) Skills & Competencies Strong troubleshooting and analytical skills Excellent communication and customer service abilities Good...

Virtusa in the UAE (Dubai) seeks a seasoned Business Analyst specializing in IT Service Management. You will leverage 10+ years of experience to translate complex business needs into detailed requirements and user stories for ITSM platforms such as ServiceNow or Jira Service Management.You will work with IT and business stakeholders to ensure ITIL-aligned...

A technology solutions provider based in Abu Dhabi is looking for a System Analyst with over 5 years of experience. The role requires analyzing business needs and translating them into system specifications, providing daily support, acting as a liaison between stakeholders, and ensuring compliance with policies. A bachelor's degree in IT or Computer Science...

Virtusa in the UAE (Dubai) seeks a seasoned Business Analyst specializing in IT Service Management. You will leverage 10+ years of experience to translate complex business needs into detailed requirements and user stories for ITSM platforms such as ServiceNow or Jira Service Management. You will work with IT and business stakeholders to ensure ITIL-aligned...

Virtusa in the UAE (Dubai) seeks a seasoned Business Analyst specializing in IT Service Management. You will leverage 10+ years of experience to translate complex business needs into detailed requirements and user stories for ITSM platforms such as ServiceNow or Jira Service Management. You will work with IT and business stakeholders to ensure ITIL-aligned...

VAM Systems is currently looking for L2 Technical Support Engineer for our UAE operations with the following skillsets & terms and conditions: Required CertificationsITILMCSECCNAOffice 365 certification (preferred)Skills & CompetenciesStrong troubleshooting and analytical skillsExcellent communication and customer service abilitiesGood knowledge of...

Client of AIQU seeks a Sr Engineer Level 1 Governance Standards to design, implement and oversee IT governance policies across the UAE. The role focuses on regulatory compliance, risk mitigation, and best practices in endpoint security, IAM, ITIL, and Intune management.Must have COBIT/ISO27001 knowledge, 10+ years in governance/security/compliance, and...

Ankabut in the UAE seeks an experienced Service Governance Specialist to establish and continuously improve the IT Service Governance Framework, ensuring resilient and compliant IT service delivery across the organization.The role focuses on governing ITSM practices, supplier performance, risk management, and ITGC compliance, with a UAE National requirement....

DiceTek UAE is seeking a System Analyst - Banking Systems in Dubai to support enterprise banking applications. The analyst will connect business stakeholders, system owners, and IT teams to ensure systems are secure and reliable.The ideal candidate should have a bachelor’s degree in IT, strong experience in system analysis, and familiarity with banking...

Ankabut in the UAE seeks an experienced Service Governance Specialist to establish and continuously improve the IT Service Governance Framework, ensuring resilient and compliant IT service delivery across the organization.The role focuses on governing ITSM practices, supplier performance, risk management, and ITGC compliance, with a UAE National requirement....

Black Pearl Consult is looking for a talented Service Governance Specialist who will establish and mature the IT Service Governance Framework in Abu Dhabi. This UAE National role emphasizes proactive service management using ITIL 4 and ISO 20000 standards.The candidate will be responsible for governance over service performance, operational KPIs, and SLA...

DiceTek UAE is seeking a System Analyst - Banking Systems in Dubai to support enterprise banking applications. The analyst will connect business stakeholders, system owners, and IT teams to ensure systems are secure and reliable.The ideal candidate should have a bachelor’s degree in IT, strong experience in system analysis, and familiarity with banking...

ICMarketsGlobal is seeking an experienced Technical Support Manager to lead and continuously improve our 24/7 Technical Support function in a business-critical environment. The role acts as a key link between IT teams and the business, owning ITSM processes and incident management.You will manage a team, ensure SLA compliance, and drive incidents to...