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Department: Technology Services Section: Technology Operations Reports To: Associate Director Technology Operations Job Purpose Responsible for governing IT Service Management (ITSM) processes, ensuring effective change, incident and problem management, maintaining the service catalogue, coordinating audits, monitoring service levels, and driving continuous...

Sundus Technology Services in the United Arab Emirates seeks a Specialist - ITIL to govern ITSM processes, ensuring effective change, incident and problem management, and service catalogue maintenance. You will drive continuous improvement, coordinate audits and monitor SLA/OLA performance, delivering ITSM training and awareness.The role requires 7+ years in...

Position Summary: Driving advanced IT service delivery, infrastructure leadership, and enterprise systems management across the United Arab Emirates, KBC Technologies is actively seeking an accomplished Service Delivery Manager for a permanent professional engagement. In this vital technical leadership role, you will take full operational, tactical, and...

Location: United Arab Emirates (UAE) Job Category: Information Technology (IT) & Software Engineering & Technical Customer Service & Support Job Overview An opportunity is available for an experienced Senior Application Support Engineer in the UAE to manage and support enterprise HCL Total Experience (TX) platforms and a Digital Auction Platform. The ideal...

KBC Technologies in the United Arab Emirates seeks a Service Delivery Manager to own IT service delivery, infrastructure leadership, and enterprise systems management. You will drive operational excellence, SLA compliance, and client satisfaction while guiding Nutanix, Linux, Windows Server, and VMware teams on-site in the UAE.The role requires 7–10 years...

Questworkx LLC in United Arab Emirates is seeking a Senior Application Support Engineer (L2/L3) to own enterprise applications, including the HCL TX Platform and Al Wataneya Auction Platform. The role requires 8+ years of hands-on experience with HCL products, Azure AKS/Kubernetes, APIs, and ITIL-based incident and change management.You will lead end-to-end...

Oursata in the United Arab Emirates is seeking a Senior Application Support Engineer to manage and support enterprise HCL TX platforms and a Digital Auction Platform. 8+ years of L2/L3 experience with hands-on expertise in HCL TX, including DX, Volt MX, Volt Foundry, and Leap, plus Azure AKS/Kubernetes and strong SQL skills.The role emphasizes incident...

Blackstone eIT in Ajman seeks an experienced IT Support Specialist to handle end-user computing, desktop support, and incident management. You will assist Windows endpoints, Microsoft 365, printers, and peripherals while ensuring secure access and AD/Entra ID administration.The role requires ITSM fluency, Intune/MDM knowledge, and ITIL/Certifications; Arabic...

Provide first-level technical support to users through phone, email, ticketing systems, and remote support tools. Log, track, prioritize, and resolve IT incidents and service requests within agreed SLA timelines. Troubleshoot issues related to desktops, laptops, printers, Microsoft Office, and other business applications. Support Microsoft Windows operating...

Location: United Arab EmiratesOrganisation: A global IT services and consulting leader A global IT services and consulting leader is looking for a ServiceNow Delivery Manager in the UAE who brings real platform depth as well as strong delivery leadership. The Role Lead ServiceNow projects, programmes or managed service delivery Own teams, timelines, risk...

Job Summary: The IT Support Engineer will be responsible for providing technical support to corporate users across Emarat’s corporate and branch offices. The role requires expertise in Windows OS troubleshooting, user support, and IT service management. The engineer will handle technical issues, ensure minimal downtime, and support IT infrastructure as per...

Location: United Arab EmiratesCompany: QuestworkxJob Category: Information Technology (IT) & SoftwareJob OverviewQuestworkx is looking for an experienced Senior Application Support Engineer (L2/L3) to take end-to-end technical ownership of enterprise applications, including the HCL Total Experience (TX) Platform and Al Wataneya Auction Platform.The ideal...

Description Key Responsibilities •      Receive, diagnose, and resolve incidents and service requests through the approved ITSM platform.•      Support laptops, desktops, operating systems, Microsoft 365, printers, peripherals, and standard apps.•      Provide user-account, access, password, and Microsoft 365 support within security...

About The RoleJoin our dynamic Digital & Technology (D&T) Team as a Team Leader for Field Technical Support in the Middle East Region, where you will play a crucial role in managing business expectations and delivering exceptional IT service to approximately 2,000 end users across the region.What You’ll DoLead and Manage: Oversee a dedicated team of...

Role & responsibilities.Develop and implement IT strategies aligned with business objectives.Oversee IT infrastructure, networks, cloud services, cybersecurity, and system administration.Lead IT teams, manage resources, and ensure efficient service delivery.Manage IT budgets, vendor relationships, software licensing, and technology procurement.Ensure data...

Position Summary TechEdge Solution is actively seeking an experienced, high-caliber, and technical Azure Consultant (L2) with 3 to 5 years of professional experience to join our team in the UAE on a full-time permanent basis. In this critical cloud infrastructure and managed services role, you will be responsible for designing, deploying, securing, and...

Key ResponsibilitiesInstall, configure, and maintain cloud platforms and applications, including Microsoft Azure, Microsoft 365, and VMware.Manage Azure subscriptions, resources, storage, capacity, and application performance.Deploy and monitor cloud applications, ensuring availability and operational efficiency.Implement cloud security measures, including...

Vice President of IT – Luxury Hospitality | Remote (GCC or Europe) Location: Fully remote, based in the GCC or Europe, with travel covered when required Type: Permanent, full-time About Our Client Our client is a globally recognised luxury hospitality brand with hotels across Europe, the Middle East, the Americas and Asia, and a significant development...

VIP Support Engineer We are seeking an experienced VIP Support Engineer to provide dedicated, high-quality IT support to Ministry executive leadership. The ideal candidate will have strong technical expertise, excellent communication skills in both Arabic and English, and the discretion to deliver seamless, proactive support in a high-profile environment....

Job Description Oracle EBS and Apex Developer Job Description Job Title: Oracle EBS and Apex Developer Function/Department: IT / Oracle Development Reports to: Development Manager Location: RAK Vertiv, a 71.6B global organization with nearly 20,000 employees, designs, builds and services critical infrastructure that enables vital applications for data...