cx

As a CX analyst at talabat you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics design automated dashboards and analyze large datasets to uncover actionable insights. This role requires strong...

CX ConsultantAbout RoleWe are looking for a proactive and adaptable CX Consultant to join our team. This role requires a customer-first mindset with the ability to handle the dynamic nature of logistics and shipping. The ideal candidate should have hands‑on experience in an office-based environment, using tools like Outlook and Teams, and handle and...

As a CX analyst at talabat you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics design automated dashboards and analyze large datasets to uncover actionable insights. This role requires strong...

Handling overseeing and assessing customer service activities and providing services as per company standards Prepare a strategy to optimize every touch point within the customer journey Managing customer s communications telephonic calls emails and chats as per company standards Develop and maintain relationship with the suppliers and ensure volumes and...

CX Consultant About Role We are looking for a proactive and adaptable CX Consultant to join our team. This role requires a customer-first mindset with the ability to handle the dynamic nature of logistics and shipping. The ideal candidate should have hands‑on experience in an office-based environment, using tools like Outlook and Teams, and handle and...

Handling overseeing and assessing customer service activities and providing services as per company standards Prepare a strategy to optimize every touch point within the customer journey Managing customer s communications telephonic calls emails and chats as per company standards Develop and maintain relationship with the suppliers and ensure volumes and...

Portfolio Program & Project Management includes roles focused on delivering organizational projects/programs. Responsibilties include: developing program/project management best practices/templates; monitoring dependencies across multiple inter-related projects; gathering and reporting consolidated project status and financial information to leadership....

As a CX analyst at talabat you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics design automated dashboards and analyze large datasets to uncover actionable insights. This role requires strong...

As a CX analyst at talabat you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics design automated dashboards and analyze large datasets to uncover actionable insights. This role requires strong...

Uae Job Alert in Dubai is seeking a CX Intelligence Senior Specialist to transform customer feedback into actionable business insights. You will analyze data, identify opportunities, and partner with product, operations, and analytics teams to enhance customer satisfaction and data-driven decision making. The role focuses on VoC programs, journey analysis,...

Uae Job Alert in Dubai is seeking a CX Intelligence Senior Specialist to transform customer feedback into actionable business insights. You will analyze data, identify opportunities, and partner with product, operations, and analytics teams to enhance customer satisfaction and data-driven decision making. The role focuses on VoC programs, journey analysis,...

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility continuously setting new standards for efficiency sustainability and excellence. At Maersk we believe in the power of diversity collaboration and continuous learning...

The AI-powered OS for beauty, wellness and self-care. About Fresha. Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide. Fresha is used by...

1-2 years of relevant experience in consulting or research & reportingBachelor's degree in any field is a mustMBA, a relevant Master's degree, or a relevant certificate is a plusBasic understanding of design thinking, systems thinking, business analysis, digital transformation, UX, CX, mapping, & blueprints.Good command of...

ResponsibilitiesLead, coach, and develop a team of internal trainers and facilitators Own day-to-day training delivery operations across internal and BPO sites Partner cross-functionally with Quality and CX stakeholders to identify operational gaps Conduct regular trainer and classroom observations using a standardized rubric Analyze training performance...

DescriptionAnalyze existing services and identify opportunities to improve customer experience and service delivery.Design customer journeys (As-Is & To-Be) to enhance user experience and operational efficiency.Collaborate with Business Analysts, UX/UI Designers, and Technical teams to align business, user, and technical requirements.Develop service design...

General Overview We are hiring a Head of Product & Customer Experience (CX) for our client, a leading organization operating within the insurance and digital distribution space. This is a senior leadership role with full ownership of a designated line of business or channel, carrying end-to-end responsibility for product strategy, customer experience,...

ResponsibilitiesServe as the primary senior technical point of contact for enterprise and strategic accountsLead complex onboarding, platform optimization, and advanced feature deploymentsTranslate customer business needs into scalable technical architectures and implementation plansBuild and maintain trusted relationships with senior executive and...

The AI-powered OS for beauty, wellness and self-care. About Fresha. Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide. Fresha is used by...

General OverviewWe are hiring a Head of Product & Customer Experience (CX) for our client, a leading organization operating within the insurance and digital distribution space. This is a senior leadership role with full ownership of a designated line of business or channel, carrying end-to-end responsibility for product strategy, customer experience, growth,...