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CX Consultant About Role We are looking for a proactive and adaptable CX Consultant to join our team. This role requires a customer-first mindset with the ability to handle the dynamic nature of logistics and shipping. The ideal candidate should have hands‑on experience in an office-based environment, using tools like Outlook and Teams, and handle and...

General Overview We are hiring a Head of Product & Customer Experience (CX) for our client, a leading organization operating within the insurance and digital distribution space. This is a senior leadership role with full ownership of a designated line of business or channel, carrying end-to-end responsibility for product strategy, customer experience,...

At Nissan, we're not just building cars, we're revolutionizing mobility. We believe that every individual possesses a unique set of skills and passions that can be harnessed to drive innovation and shape the future of the automotive industry. Our global impact is fueled by dedicated minds, crafting and delivering innovation since 1933. For over 90 years, our...

At Nissan, we're not just building cars, we're revolutionizing mobility. We believe that every individual possesses a unique set of skills and passions that can be harnessed to drive innovation and shape the future of the automotive industry. Our global impact is fueled by dedicated minds, crafting and delivering innovation since 1933. For over 90 years, our...

Job SnapshotRole: Senior Manager - CX StrategyLocation: Dubai, United Arab EmiratesIndustry: InternetFunction: Strategy/PlanningExperience: 7 yearsJob Type: Full-timeOverviewSenior Manager - CX Strategy in Dubai, United Arab Emirates is an Internet industry opportunity focused on customer experience transformation, retention strategy, performance analytics,...

At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...

At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless...

Job SnapshotSenior Specialist - CX StrategyLocation: Dubai, UAEIndustry: InternetFunction: Strategy/PlanningExperience: 5‑8 yearsJob Type: Full‑time PositionSalary: 18,000‑26,000 AED per monthGender: Any; Candidate Nationality: AnyOverviewSenior Specialist – CX Strategy is a strategic hiring opportunity focused on transforming customer journeys...

Senior Specialist - CX PerformanceLocation: Dubai, United Arab EmiratesIndustry: InternetFunction: AnalystJob Type: Full-timeExperience: Around 5 years in data analytics, business intelligence, or performance managementSalary: 18,000-28,000 (Estimated salary range; confirm with employer)Job OverviewThe Senior Specialist - CX Performance will support CX...

Keeta, an independent brand of Meituan, is redefining food delivery across Hong Kong, Saudi Arabia, Brazil, and the Middle East. As we continue to scale, we're looking for an Escalation Associate – Customer Experience to manage complex customer, rider, and merchant cases, drive effective resolutions, and help deliver exceptional customer experiences. If...

Manager - CX Retention StrategyLocation: Dubai, United Arab EmiratesIndustry: Internet – Strategy/Planning (Full‑time)Job SnapshotRole: Manager - CX Retention StrategyExperience: 5 yearsOverviewManager – CX Retention Strategy in Dubai is an Internet industry position focusing on customer retention analysis, compensation performance, behavioral...

Handling overseeing and assessing customer service activities and providing services as per company standards Prepare a strategy to optimize every touch point within the customer journey Managing customer s communications telephonic calls emails and chats as per company standards Develop and maintain relationship with the suppliers and ensure volumes and...

Talabat is seeking a Manager - CX Retention Strategy in Dubai. The role focuses on customer retention analysis and data-driven policy improvement by analyzing customer behavior and compensation performance.With 5 years of experience required in e-commerce or digital platforms, this position collaborates with various teams to optimize customer experience...

Souq.com FZ LLC in Dubai is seeking a senior leader to own and shape the international customer experience strategy across multiple markets. You will drive product direction, alignment at VP/SVP levels, and partner with product and technology teams to translate customer needs into scalable solutions.You'll build data-driven frameworks, establish a metrics...

As a CX Specialist — Operations Automation at Ziina you will: Lead and support Level 2 and Level 3 CX specialists, providing day-to-day guidance, removing blockers, and coordinating project work to ensure priorities are delivered effectively. Audit AI-handled conversations across priority customer journeys, identify recurring failure patterns, and turn...

Roche is seeking an Omnichannel Engagement Enabler in Dubai to transform customer engagement through innovative strategies. This role involves developing promotional strategies for key therapeutic areas and ensuring customer satisfaction.The ideal candidate will have a relevant Bachelor degree, experience in digital and customer engagement strategies, and...

Oracle Fusion CX Functional ConsultantLocation: Dubai, UAEDepartment: Group ITRole OverviewThe Oracle Fusion CX Functional Consultant will lead the implementation and continuous improvement of customer experience solutions across our manufacturing and service operations.The successful candidate must have completed multiple end-to-end Oracle CX...

talabat in Dubai seeks a Sr. Specialist Customer Experience Strategy to own the CX journey, identify pain points, and drive end-to-end improvements across programs. This hands-on role requires strong analytical skills and the ability to translate data into clear actions across teams.You will work cross-functionally with Product, Tech, Ops and Markets to...

Majid Al Futtaim Global Solutions in Dubai, United Arab Emirates, seeks a Senior Enterprise Architect to lead the customer experience architecture and enterprise strategy. You will govern governance, roadmaps, and portfolio rationalization while guiding major transformation programs across CRM, loyalty, DAM, CMS, eCommerce, and related platforms.The role...