Front Desk Agent
Found in: Talent AE C2 - 1 week ago
The Front Desk Agent - Arabic Speaker is responsible for delivering excellent customer service to hotel guests, primarily Arabic-speaking guests. They will greet and check-in guests, handle reservations, and provide information about hotel facilities and services. This role requires fluency in Arabic and English, strong interpersonal skills, and a friendly and professional demeanor.
Responsibilities
• Greet guests and check them into the hotel.
• Handle reservations and confirm bookings.
• Provide information about hotel facilities, services, and local attractions.
• Assist guests with their requests and solve any problems or complaints.
• Maintain a clean and organized front desk area.
• Answer phone calls and direct them to the appropriate departments.
• Process check-outs and handle payment transactions.
• Collaborate with other hotel staff to ensure a smooth guest experience.
Requirements
• Fluent in Arabic and English.
• High school diploma or equivalent.
• Strong customer service and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Previous experience in a customer-facing role is preferred.
Job Details
Role Function:
N/A
Work Type:
Full-Time
Role Level:
Mid-Level
Country:
United Arab Emirates
City:
Abu Dhabi
Number of Vacancies:
1
Job Category:
Administrative & Clerical
Company Website:
Desired Candidate Profile
Education:
Bachelor of Hotel Management(Hotel Management)
Gender:
nm
Nationality:
Any Nationality
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