EN - Reception Agent
2 weeks ago
Job Description
Reception Agent
First impressions are everything As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
What you will be doing:
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Take initiative to add a personalized experience
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Qualifications
Your experience and skills include:
Service focused personality is essential Prior experience working with Opera or a related system Fluency in English, additional languages are a plus
Additional Information
What’s in it for you?
·Employee benefit card offering discounted rates in Accor worldwide ·Learning programs through our Academies ·Opportunity to develop your talent and grow within your property and across the world ·Ability to make a difference through our Corporate Social Responsibility activities.Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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