Shopping Mall Manager

3 weeks ago


Sharjah, United Arab Emirates Client of Talentmate Full time
Job Description We are looking for a Shopping Mall Manager, who will be responsible for overseeing the operations, management, and strategic direction of our shopping mall. Your leadership skills, business acumen, and customer-focused approach will contribute to creating an inviting and vibrant shopping environment that attracts visitors and meets the needs of tenants and customers. Responsibilities : • Oversee day-to-day operations of the shopping mall, ensuring smooth functioning of facilities, security, maintenance, and cleanliness. • Coordinate with facility management teams, security personnel, and maintenance staff to maintain a safe and appealing environment. • Build and maintain positive relationships with tenants, addressing their concerns, facilitating lease agreements, and ensuring tenant compliance with mall policies. • Enhance the overall shopping experience for visitors by ensuring exceptional customer service, cleanliness, and efficient navigation within the mall. • Implement initiatives to engage customers and enhance their experience. • Oversee tenant selection, negotiations, and lease agreements, aiming to attract a diverse mix of retail, dining, and entertainment offerings. • Monitor tenant performance and conduct regular tenant meetings to address issues and collaborate on improvement strategies. • Develop and execute marketing strategies and promotional activities to drive foot traffic and increase mall visibility. • Collaborate with the marketing team to organize events, campaigns, and activities that engage customers. • Manage the mall's budget, monitor expenses, and ensure financial performance aligns with set targets. • Implement cost-saving measures while maintaining quality standards. • Implement security protocols to ensure the safety of visitors, tenants, and employees. • Collaborate with security teams to prevent and respond to security incidents effectively. • Curate a diverse tenant mix that caters to the preferences and demographics of the mall's target audience. • Optimize space allocation and design to maximize tenant visibility and customer flow. • Plan and execute mall renovations, expansions, and redesigns to keep the mall appealing and competitive. • Collaborate with architects, designers, and contractors to ensure successful projects. • Prepare regular reports on mall performance, foot traffic, sales data, and occupancy rates. • Analyze data to identify trends, opportunities, and areas for improvement. • Establish the mall as a community hub by engaging with local organizations, participating in community events, and supporting charitable initiatives. Requirements • Bachelor's degree in Business Administration, Retail Management, or a related field. Master's degree or relevant certifications are advantageous. • Proven experience as a Shopping Mall Manager or similar role, with a strong track record in retail management and operations. • Strong leadership and communication skills to manage a diverse team and collaborate with stakeholders. • In-depth knowledge of retail industry trends, customer behavior, and tenant management. • Financial acumen and experience in budgeting, financial analysis, and cost management. • Excellent problem-solving skills to address operational challenges and tenant concerns. • Creativity and innovation to develop marketing strategies and enhance the customer experience. • Project management skills to oversee renovations, expansions, and redesigns. • Strong interpersonal skills and customer-focused attitude. • Ethical conduct and professionalism in dealing with tenants, visitors, and partners. • Fluency in English; knowledge of additional languages is advantageous. Job Details Role Function: Management , Supervisor Work Type: Full-Time Role Level: Senior-Level Country: United Arab Emirates City: Sharjah Number of Vacancies: 1 Job Category: Hotels/Hospitality/Restaurant Company Website:
Desired Candidate Profile
Education:
Bachelor of Business Administration(Management)
Gender:
nm
Nationality:
Any Nationality

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