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Training Specialist, Customer Connection
3 weeks ago
The job posting is outdated and position may be filled
Responsibilities:• Own and drive multiple high-priority training projects focused on driving cultural change/transparency• Research, develop, and facilitate training experiences for audiences routinely exceeding 100 people• Understand, then differentiate training experiences based on audience needs• Support fellow training specialists as their producer (e.g., troubleshooting, chat moderation, capturing attendance)• Research, edit, and curate multimedia assets (e.g., customer contacts, social media, video)• Use internal tools to create and maintain dashboards representing key customer issues/defects• Work with our Learning and Development (L&D) to continuously improve training curricula• Compile and analyze participant feedback to continuously improve training curricula• Improve program, processes, and procedures for optimal efficiency Disclaimer: Drjobs.ae
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Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job has emerged as the UAE premier job portal, attracting thousands of job seekers every day in UAE.#J-18808-Ljbffr
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