Assortment Coordinator

3 weeks ago


dubai, United Arab Emirates Instashop Full time
InstaShop: Shops you love delivered better
Role overview
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Assortment Coordinator Products - United Arab Emirates, AE - Full time - 820
InstaShop, headquartered in Dubai, is the leading online marketplace for supermarkets, pharmacies, pet shops & other businesses in the Middle East. With a young & motivated team and an office resembling the ones of startups in San Francisco, InstaShop is the right company for individuals passionate about adding value within a fast-growing technology company.
The Assortment Coordinator will be responsible for handling daily product operations and shopping experience of our users. Whether it’s reviewing the price of mangoes or replacing a boring banana photo with a delicious one. You are expected to be result-driven, and deliver the KPIs set in place; all while maintaining excellent customer service to our partners.
Primary Responsibilities
Manage merchandise product database & ensuring quality of vendor's assortment is maintained at 100% accuracy
Coordinate with shops for product requests, price updates and to monitor stock availability to ensure customer satisfaction
Address vendor issues through WhatsApp/Calls
Manage and assist on PLU code updates in order to streamline the price integration process for fresh items, etc.,
Cross-work with other internal teams in order to achieve operational KPIs
To use the InstaShop services as per the company policies in order to provide feedback on how to improve the service
Requirements
Bachelor's degree in any discipline
Minimum 1 or 2 years of experience in a similar role is a plus
Good analytical skills
Excellent verbal and written communication skills
Effective organizational skills
Intermediate skills in MS Excel, Word, PPT
Ability to work as part of a fast-growing team and be a team player
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