MDG Application Support Specialist
2 weeks ago
Abu Dhabi, United Arab Emirates | Posted on 06/19/2023
- The SAP MDG ApplicationSupport Specialist is responsible for providing technical support for SAPMaster Data Governance (MDG) module and related systems. The candidateexpected to collaborate with cross-functional teams to troubleshoot,diagnose, and resolve technical issues, as well as ensure that the systemsare maintained to meet business requirements
- Responsibilitiesinclude:
- Provide technicalsupport and guidance for SAP MDG and related systems
- Collaborate withbusiness and IT teams to troubleshoot and resolve technical issues in atimely manner
- Analyze and debug ABAPcode related to SAP MDG and other relevant modules
- Maintain and supportintegrations with other SAP and non-SAP systems
- Monitor systemperformance and proactively identify and address issues
- Develop and maintaintechnical documentation and support materials
- Participate in thetesting of enhancements and new features to ensure system stability andcompatibility
- Work with vendors andconsultants to resolve complex technical issues
- Implement and supportSAP MDG solutions for master data domains such as Material, Customer,Vendor, Finance, and HR
- Work on SAP MDGconfiguration and data modeling to resolve data quality issues, defectraised by business stakeholders
- Provide service desksupport for data related requests and issues, including assistance withuser queries and clarifications, defects resolution, and new requirements
EXPERIENCE
- Minimum 5 years ofexperience in Data Governance application support or related field
- Knowledge of integrationbetween Data Governance Tool (SAP) and other SAP and non-SAP systems
- Experience inimplementing UAE data governance processes is a plus
EDUCATION
- Bachelor's degree inComputer Science, Information Technology, or a related field
KEY SKILLS
- Ability of ABAPprogramming and debugging
- Deep understanding ofSAP HANA database structure and SAP Fiori
- Usage of Data migrationand data quality management tools
- Solid understanding of Roles and Authorization (GRC) Accessmanagement and practical skill in creating/ managing roles
- Change management and transport management
FUNCTIONAL COMPETENCIES
- SAP S4HANA specific incustomer, vendor, financial, and material master objects
- Fiori and cataloguemanagement
- BRF and workflowscreation/ enhancements
BEHAVIORAL COMPETENCIES
- Strong work ethic andcommitment to quality
- Positive attitude and awillingness to learn and adapt
- Ability to handlestressful situations and maintain composure
- Ability to effectivelycommunicate technical information to non-technical stakeholders
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