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Manager - Transaction Operations .
4 weeks ago
implement.
·Manage business and strategic change from a transaction ops perspective .
·Support operations in designing processes for change and also periodic review to create simple , seamless and efficient client experiences.
·Effectively supporting and contributing to the clients growth agenda,supporting clients with identifying their channel/product needs. ·Working closely with all stakeholders to ensure that all SLA’s (Service Level Agreement) and KPI’s are met on a daily/monthly basis ·Represent the function in differentforums locally in the country i.e Change forum, Controls forum, New business , new products ( Point of contact for Central bank of UAE ) and globally in wider forums; presenting to senior stakeholders across the bank ·Ability to conduct training on front end application ( Online Channels) for internal and external clients ·The roles requires to understand the client needs and provide solutions which meet the requirement and relay to back office on implementation ·Development of controls, governance and compliance across the business to implement and coordinate new initiatives and change. ·Test new systems and enhancements with regards to digital channels, Cash Management and Liquidity products and payment operations keeping in mindbusiness scenarios and client needs. ·Planning, forecasting, development and implementation of Transaction operations stratergy: people development (across both: Onshore and Offshore teams) ·Serve as a link between Product,coverage and operations teams. ·Effectively partner with departments and stakeholders to manage expectations and drive business performance ·Managing and overseeing internal control requirements including RCA’s (Risk & Control Assessment), Record Management, Resilience Planningand ensuring a stringent operational framework in line with Group and local policies ·Provide specialised support to various operations teams in handling specialised Cash Management transactions ·Ensure compliance with Sanctions, KYC (Know Your Customer), MOS (Minimum Operating Standard) policies ·Pro-actively validate and refine procedures and improve the process environment periodically in line with market/best practices ·Innovate and provide feedback to Cash Product Management team for future product enhancements/ changes based on client interaction and competitor analysis Basic Qualifications ·Exposure to both UAE Central Bank Payments and Clearing systems ( Schemes - GCC, FTS, DDS , ICCS , WPS,NPSS ) as well as International Payments schemes like Chaps, Fedwire, Target
·The role holder should have a good understanding of online banking platforms and be able to lead end to end client implementation covering different file formats XML, Swift, Fileact, Bulk files and properitory file format ·Excellent knowledge of different Swift format of messages including customer liquidity messages ·Good knowledge of virtual accounts, inter-company loans, notional pooling and liquidity managements setups ·Self-starter and self-motivated player, able to define structure and prioritise work ·Project management skills - Thorough knowledge of banking and Cash Management product , Payments processing and ISO 20022 knowledge ·Understanding of core banking systems and inter-face requirements, payment message. ·Exceptional numerical and reporting skills ·Solid and well defined management skills and leadership qualities ·Strong interpersonal, presentation and communication (written and verbal) skills
·Expert working knowledge of MS office and ability to multitask and adhere to strict deadlines ·Sound knowledge of KYC (Know Your Customer)/Product ·Well versed with requirements and and rules of Local Payments schemes of UAE
·Strong analytical and risk assessment skills - Understanding of AML (Anit Money Laundering) requirements and escalate suspicious transactions to concerned superiors Preferred Qualifications ·People management
·Demonstrated ability to provide strong and efficient support for technical requirements based client need. ·Ability to work with different geographies and quickly adapt to changes. ·Good understanding of current changes in financial industry and how technology innovations are evolving in the banking industry. ·Good workingknowledge on Core banking Platform like Flexcube Universal Banking Solution (FCUBS) and other product processors like Oracle Banking ·Proficiency in Arabic would be an added advantage Purpose, Values and Mindset We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term. Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship. Respect We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution. Integrity We operate with honesty, transparency and fairness in all we do. Service We act with empathy and humility, putting the people and businesses we serve at the Centreof what we do. Excellence We champion innovation, and use our energy, expertise and resources to make a positive difference. Stewardship We prize sustainability, and are passionate about leaving things better than we found them. Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive. Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure. Challenge Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints. Drive Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.#J-18808-Ljbffr
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