Manager - Transaction Operations

3 weeks ago

Dubai, United Arab Emirates Barclays Full time

Manager - Transaction Operations.

**About Barclays Corporate**

For more than 50 years, Barclays has been a member of the Middle East business community offering clients best-in-class services and solutions in Corporate and Investment Banking (CIB), as well as Private Banking (PB). We offer corporate banking solutions to financial institutions and multinational corporations, supporting them fulfil their financing needs, risk management, cash and liquidity management, as well as trade and working capital requirements.

We look at exceeding expectations by providing a customised and dedicated service, from origination to client servicing. We have the people and capabilities to help our clients achieve their ambitions in the right way.

**Working Flexibly**

We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.

**Barclays Values and Diversity**

We are an equal opportunity employer, and we are opposed to discrimination on any grounds.

It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

**Risk and Control Objective**

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Take Ownership for managing and strengthening controls to the work you do.

Maintain code of conduct in line with the Bank's policies and regulatory guidelines

**Overall purpose of role**

The job holder will be responsible for Managing the Transaction Operations functions inclusive of the following disciplines of Cash Management Operations, Client pricing maintenance, Corporate revenue recovery, liquidity management, new product testing and change management. The Individual would lead and deilver all regulatory changes in United Arab Emirates and globally which impact Barclays Bank in the UAE.The role holder will be responsible to ensure that Customer Focus is key across the functions and ensures that constant improvement to the processes i.e automation, to maintain a competitive edge over the market practices.

**Main duties and responsibilities**
- Lead Regulatory ( Central bank of UAE ) Change - work with all staekhodlers e.g. compliance, product, legal, Technology and operations to implement.
- Manage business and strategic change from a transaction ops perspective.
- Support operations in designing processes for change and also periodic review to create simple, seamless and efficient client experiences.
- Effectively supporting and contributing to the clients growth agenda,supporting clients with identifying their channel/product needs.
- Working closely with all stakeholders to ensure that all SLA's (Service Level Agreement) and KPI's are met on a daily/monthly basis
- Represent the function in different forums locally in the country i.e Change forum, Controls forum, New business, new products ( Point of contact for Central bank of UAE ) and globally in wider forums; presenting to senior stakeholders across the bank
- The roles requires to understand the client needs and provide solutions which meet the requirement and relay to back office on implementation
- Development of controls, governance and compliance across the business to implement and coordinate new initiatives and change.
- Test new systems and enhancements with regards to digital channels, Cash Management and Liquidity products and payment operations keeping in mind business scenarios and client needs.
- Planning, forecasting, development and implementation of Transaction operations stratergy: people development (across both: Onshore and Offshore teams)
- Serve as a link between Product,coverage and operations teams.
- Effectively partner with departments and stakeholders to manage expectations and drive business performance
- Managing and overseeing internal control requirements including RCA's (Risk & Control Assessment), Record Management, Resilience Planning and ensuring a stringent operational framework in line with Group and local policies
- Provide specialised support to various operations teams in handling special

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