Customer Service Executive
Found in: Whatjobs AE C2 - 1 week ago
- Identify the correct type and number of required equipment
- Provide Freight solution to the customer
- Develop relation with the customer
- Handle freight enquiries, quotations and coordination with local and international clients
- Provide support for the sales, to quote client and Follow on business awarded and lost business
- P&L monitoring and Job invoicing
- Support client for any claim, payment issues or pending shipment
- Manage shipment from origin to destination to ensure customers’ satisfaction
- Coordinate with multiple stakeholders internally
- Negotiate rates with carriers, agents, offices and service providers
- Achieve the overall freight numbers for the customers assigned
- Report any failure to the line manager and ensure client is updated on time manner
- Capability to handle freight forwarding operations & customer service independently without supervision
- Maintaining daily and regular reports
- Ensure improvement in On time delivery performance of the tradelanes serviced by Aramex
- Ensure Cargowise adoption & milestone status update integrity is 100%
- Monitor & manage liner relations on a station level for a better buying power and lead negotiation of Adhoc or contracted rates to provide more competitive rates to customers
- Coordinate with regional pricing desk for RFQs, projects & tenders whenever required
Job Requirement:
• Bachelor’s degree in business or any other field
• 3-4 years of relevant working experience in the Air, Sea & Land Freight Forwarding & logistic industry
• Knowledge about GCC tradelanes & land freight solutions, equipment type
• Experience in Customer service and handling Key business client, airline & rate negotiation
• Cargowise experience preferred
• Excellent MS office skills: Word, Excel and Power Point
• Good commands in professional emails writing
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
Our goal is to make hiring as easy as possible. We find the right talent for every company, ensuring that each candidate finds a job they enjoy. Dr.Job FZ LLC provides 360-degree AI-powered recruiting and job search solutions. If you are looking for a job and haven't found your chance yet, you can upload your profile on our website and find thousands of opportunities globallyOur platform gives you the flexibility you need to thrive in today's market by allowing you to apply for all different kinds of jobs, whether they are full- or part-time, remote or on-site.
#J-18808-Ljbffr-
Customer Service Executive
Found in: Talent AE C2 - 1 week ago
Abu Dhabi, United Arab Emirates Client of Aventos Global Management Consultancy LLC Full timeCustomer Service Executive• Securing booking confirmation from vendors.• Maintaining SOP for customers.• Shipment follow up with sales, customers and vendors.• Opening of the job cards with complete details.• Process flow execution and monitoring.• Customer liaison, feedback and reporting.• Service failure should be communicated to sales person...
-
Media Buyer Jobs In Abu Dhabi | Right Customer
Found in: Whatjobs AE C2 - 1 week ago
abu dhabi, United Arab Emirates Right Customer Full timeMedia Buyer Jobs In Abu Dhabi | Right Customer About the job As a media buyer, you’ll be the key person responsible for driving growth with Facebook Ads, YouTube Ads, TikTok Ads, and Google Ads for our clients. You will be supported by a team of copywriters, graphic designers, video editors, and conversion rate optimization experts. In addition, as the...
-
Station Customer Service
5 hours ago
Abu Dhabi, United Arab Emirates JNT Express Courier Service LLC Full timeJob Responsibilities: 1. Dispatch Orders: Confirm all the dispatch orders & ensure all the dispatch orders are out for delivery; 2. Miss sorting orders: Check daily missed sorting orders & reconfirm the address from clients for rescheduling the parcels; 4. RTO: Make sure all the returning orders follow the procedure and export a list of demands which are...
-
Customer Service And Administration Executive
Found in: Whatjobs AE C2 - 1 week ago
abu dhabi, United Arab Emirates AGA Full timeCustomer Service And Administration Executive Customer Service And Administration Executive • Proven experience in an administrative, customer service or operations support• Operation and organizational management and coordination• Manage customer's incoming and outgoing communications, including answering phone calls and responding to emails in a...
-
Customer Service Executive
Found in: beBee S AE - 4 weeks ago
Abu Dhabi, United Arab Emirates Origin International Management Full timeResponsibilities Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Answer telephone enquiries in an efficient, friendly, and professional manner. Carry out instructions given by the management team. Provide accurate, valid and complete information by using the right...
-
Customer Service And Administration Executive
Found in: Whatjobs AE C2 - 1 week ago
abu dhabi, United Arab Emirates AGA Full timeCustomer Service And Administration Executive Customer Service And Administration Executive • Proven experience in an administrative, customer service or operations support• Operation and organizational management and coordination• Manage customer's incoming and outgoing communications, including answering phone calls and responding to emails in a...
-
Media Buyer Jobs In Abu Dhabi | Right Customer
Found in: Whatjobs AE C2 - 1 week ago
abu dhabi, United Arab Emirates Right Customer Full timeMedia Buyer Jobs In Abu Dhabi | Right CustomerAbout the jobAs a media buyer, you’ll be the key person responsible for driving growth with Facebook Ads, YouTube Ads, TikTok Ads, and Google Ads for our clients. You will be supported by a team of copywriters, graphic designers, video editors, and conversion rate optimization experts. In addition, as the media...
-
Customer Service Executive
2 days ago
Abu Dhabi, United Arab Emirates Smoove Full timeWe are looking for an energized and dynamic professional who will be primarily responsible for the administration of our platform and managing communications with our customers and service providers through the social media channels and Smoove App. **Responsibilities**: - Manage end-to-end order lifecycle liaising with customers and service providers. -...
-
Customer Service Executive-abu Dhabi
2 days ago
Abu Dhabi, United Arab Emirates Global HR Consultancy Full time**Position** - Customer Service Executive **Location** - Abu Dhabi **Salary** - AED 1,800 to 2,000 **Basic Requirements** Language Required - Proficiency in English Experience: Similar Experience in Shopping Mall or Exhibition Centre is an advantage. - Employment visa/Own Visa With minimum Two months validity **JOB Description**: 1- Should be able to...
-
Customer Service Executive
5 hours ago
Abu Dhabi, United Arab Emirates The Cloud Full time**Key Responsibilities and Tasks** - Answer any calls received by customers, platforms, 3PL partners etc. as per set guidelines - Follow the SOPs provided at all times - Coordinate the restaurants/3PL partners for any live order queries - Ensure the customer is satisfied and assist him/her as per SOPs - Log the customer feedback in The Cloud dashboard -...
-
Director of Customer Service
Found in: Whatjobs AE C2 - 2 weeks ago
abu dhabi, United Arab Emirates Burjeel Holdings Full timeLead, mentor, and motivate the customer service team to deliver exceptional service and achieve performance targets. Develop and implement customer service policies, procedures, and standards to optimize efficiency and effectiveness. Monitor and analyse customer service metrics, identify trends, and implement strategies to improve performance and customer...
-
Customer Service Executive
3 days ago
Abu Dhabi, United Arab Emirates BLS International Services Full timeCommunicating and guiding applicants in a polite and helpful manner. - Responsible for data entry without errors. - Constantly updating self on product knowledge. - Guiding applicants on the process. - Cash handling and reporting accurately. - Flexible to work in a different location and shift timings. **Additional Skills are Requirements** - Excellent...
-
Director of Customer Service
1 week ago
Abu Dhabi, United Arab Emirates Burjeel Holdings Full timeLead, mentor, and motivate the customer service team to deliver exceptional service and achieve performance targets.Develop and implement customer service policies, procedures, and standards to optimize efficiency and effectiveness.Monitor and analyse customer service metrics, identify trends, and implement strategies to improve performance and customer...
-
Customer Service Executive
7 days ago
Abu Dhabi, United Arab Emirates BLS International Services Full timeCommunicating and guiding applicants in a polite and helpful manner. - Responsible for data entry without errors. - Constantly updating self on product knowledge. - Guiding applicants on the process. - Cash handling and reporting accurately. - Flexible to work in a different location and shift timings. **Additional Skills are Requirements** - Excellent...
-
Customer Service Executive Adh
Found in: beBee S AE - 4 weeks ago
Abu Dhabi, United Arab Emirates TotalEnergies Full timeSales ABU DHABI-ABU DHABI MALL(ARE) United Arab Emirates JOB ACTIVITIES SALES DOCUMENT ADMINISTRATION Documentation Filing through common folder and ensure to convert customers to Doconline platform. Cheque receiving and arranging for bank deposits. Coordinating with couriers for receiving and dispatch, etc. ...
-
Director of Customer Service
Found in: Talent AE A C2 - 2 weeks ago
Abu Dhabi, United Arab Emirates Burjeel Holdings Full timeLead, mentor, and motivate thecustomer service team to deliver exceptional service and achieveperformance targets.Develop and implementcustomer service policies, procedures, and standards to optimizeefficiency and effectiveness.Monitor andanalyse customer service metrics, identify trends, and implementstrategies to improve performance and...
-
Customer Service Executive
5 hours ago
Abu Dhabi, United Arab Emirates BLS International Services Full timeAnswering queries of all applicants and guiding applicants on rules and regulations. - Communicating and guiding applicants in a polite and helpful manner. - Responsible for data entry without errors. - Constantly updating self on product knowledge. - Guiding applicants on the process. - Cash handling and reporting accurately. - Flexible to work in different...
-
Customer Service Executive
3 days ago
Abu Dhabi, United Arab Emirates BLS International Services Full time**Additional Skills are Requirements** - Excellent communication and interpersonal skills. - Should have a valid residence visa in Dubai. - Flexible in working hours - Should be a team player **Working Days**:Monday to Saturday, Sunday is a week off. **Salary and Benefits**: - Salary: AED3,000.00 per month - Annual leave - 30 days with air ticket...
-
Customer Service Executive
5 hours ago
Abu Dhabi, United Arab Emirates The Cloud Full time**Key Responsibilities and Tasks** - Answer any calls received by customers, platforms, 3PL partners etc. as per set guidelines - Follow the SOPs provided at all times - Coordinate the restaurants/3PL partners for any live order queries - Ensure the customer is satisfied and assist him/her as per SOPs - Log the customer feedback in The Cloud dashboard -...
-
Receptionist Customer Service
6 days ago
Abu Dhabi, United Arab Emirates ONEROAD Auto Service Center Full timeYour job responsibilities are including the duties as below but not limited to these points: - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material...