Director of Customer Service

Found in: Talent AE A C2 - 2 weeks ago


Abu Dhabi, United Arab Emirates Burjeel Holdings Full time
  • Lead, mentor, and motivate thecustomer service team to deliver exceptional service and achieveperformance targets.
  • Develop and implementcustomer service policies, procedures, and standards to optimizeefficiency and effectiveness.
  • Monitor andanalyse customer service metrics, identify trends, and implementstrategies to improve performance and customersatisfaction.
  • Establish and maintain strongrelationships with key stakeholders, including internal departmentsand external partners/vendors.
  • Serve as acustomer advocate within the organization, championingcustomer-centric initiatives and driving a culture of customerfocus.
  • Develop and execute training programs toenhance the skills and capabilities of the customer serviceteam.
  • Proactively address customer escalationsand resolve complex issues in a timely and satisfactorymanner.
  • Stay abreast of industry trends andbest practices in customer service, incorporating new ideas andtechnologies to enhance our serviceofferings.
  • Collaborate with cross-functionalteams to identify opportunities for process improvement and driveinitiatives to streamline operations and enhance the customerexperience.

  • Director of Customer Service

    Found in: Whatjobs AE C2 - 2 weeks ago


    abu dhabi, United Arab Emirates Burjeel Holdings Full time

    Lead, mentor, and motivate the customer service team to deliver exceptional service and achieve performance targets. Develop and implement customer service policies, procedures, and standards to optimize efficiency and effectiveness. Monitor and analyse customer service metrics, identify trends, and implement strategies to improve performance and customer...


  • Abu Dhabi, United Arab Emirates Burjeel Holdings Full time

    Lead, mentor, and motivate the customer service team to deliver exceptional service and achieve performance targets.Develop and implement customer service policies, procedures, and standards to optimize efficiency and effectiveness.Monitor and analyse customer service metrics, identify trends, and implement strategies to improve performance and customer...

  • Customer Service Executive

    Found in: Talent AE C2 - 1 week ago


    Abu Dhabi, United Arab Emirates Client of Aventos Global Management Consultancy LLC Full time

    Customer Service Executive• Securing booking confirmation from vendors.• Maintaining SOP for customers.• Shipment follow up with sales, customers and vendors.• Opening of the job cards with complete details.• Process flow execution and monitoring.• Customer liaison, feedback and reporting.• Service failure should be communicated to sales person...

  • Assistant Director, Downrange Operations

    Found in: Talent AE 2A C2 - 2 weeks ago


    Abu Dhabi, United Arab Emirates University of Maryland Global Campus Full time

    Assistant Director, Downrange OperationsUMGC Europe Overseas Regular, 100% FTE, Full-Time, Grade 006University of Maryland Global Campus seeks an Assistant Director (AD) of Downrange Operations. Reporting to the Regional Director (RD), the Assistant Director (AD) is responsible for assisting with oversight of daily enrollment and operational processes in the...

  • Assistant Director, Downrange Operations

    Found in: Whatjobs AE C2 - 7 days ago


    abu dhabi, United Arab Emirates University of Maryland Global Campus Full time

    Assistant Director, Downrange OperationsUMGC Europe Overseas Regular, 100% FTE, Full-Time, Grade 006University of Maryland Global Campus seeks an Assistant Director (AD) of Downrange Operations. Reporting to the Regional Director (RD), the Assistant Director (AD) is responsible for assisting with oversight of daily enrollment and operational processes in the...

  • Assistant Director, Downrange Operations

    Found in: Whatjobs AE C2 - 7 days ago


    abu dhabi, United Arab Emirates University of Maryland Global Campus Full time

    Assistant Director, Downrange Operations UMGC Europe Overseas Regular, 100% FTE, Full-Time, Grade 006 University of Maryland Global Campus seeks an Assistant Director (AD) of Downrange Operations. Reporting to the Regional Director (RD), the Assistant Director (AD) is responsible for assisting with oversight of daily enrollment and operational processes in...

  • Director Delivery

    Found in: beBee S AE - 4 weeks ago


    Abu Dhabi, United Arab Emirates Group 42 Full time

    Overview: Looking for a Director - Delivery and Services to lead the development and delivery of all programs & engagements at G42 Cloud, balancing commercial & operational elements, achieving revenue growth & recognition, and cost effectively meeting customer requirements. The opportunity The Delivery and Service Director role...


  • Abu Dhabi, United Arab Emirates ONEROAD Auto Service Center Full time

    Your job responsibilities are including the duties as below but not limited to these points: - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material...

  • Director Computing Services

    Found in: beBee S AE - 4 weeks ago


    Abu Dhabi, United Arab Emirates Zayed University Full time

    Job Summary The Information Technology Department in Zayed University seeks an incumbent for the position of Computing Services Director who will be responsible to plan, organize and direct the operations and activities of the Information Technology Department; provide and envision innovative information resources and services in support of the University\'s...

  • Director Staff

    Found in: beBee S AE - 4 weeks ago


    Abu Dhabi, United Arab Emirates Air Force Institute of Technology Full time

    Job Title DIRECTOR STAFFDescription You were redirected to a job similar to the one requested, because the one requested is no longer available New York University Abu Dhabi (NYUAD) seeks to appoint an Associate Director, Artistic Planning reporting to the Executive Artistic Director. As the NYUAD Arts Center at NYUAD moves into their 5th season, it is a...

  • Customer Service

    7 days ago


    Abu Dhabi, United Arab Emirates alnhamflowers Full time

    smart and know how to control customer my WhatsApp 0505995935 **Salary**: From AED1,800.00 per month **Experience**: - customer service: 1 year (preferred) Ability to Commute: - Abu Dhabi (preferred) Ability to Relocate: - Abu Dhabi: Relocate before starting work (preferred)


  • Abu Dhabi, United Arab Emirates AutoHub Service Center Full time

    Full job descriptionService Advisor Responsibilities:Greeting customers and directing them to available mechanics.Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to...

  • Cashier And Customer Service

    Found in: beBee S AE - 4 weeks ago


    Abu Dhabi, United Arab Emirates Mersat Group Management Full time

    Job Title Cashier Customer ServiceDescription Cashier / Administrative Assistant (Female) Work Location : Mersat Group, Hamdan Street - Abu Dhabi Cashier / Administrative Assistant Mersat - Abu Dhabi invites applications from young, energetic and confident female candidates to apply. Immediate hiring ! Candidate will perform Cashier functions within the...


  • Abu Dhabi, United Arab Emirates SMILEHANDYY.com Full time

    **About the Remote Role** We at SmileHandyy, are looking for high-quality customer service & operations officer to help build businesses that deliver customer delight. You will work as part of the team on solving problems, drive customer repeat, and improve service quality with service partners. You will be a bridge between customers and service partners to...


  • Abu Dhabi, United Arab Emirates Drums Auto Service Center Full time

    **Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...


  • Abu Dhabi, United Arab Emirates Drums Auto Service Center Full time

    **Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...


  • Abu Dhabi, United Arab Emirates Smoove Full time

    We are looking for an energized and dynamic professional who will be primarily responsible for the administration of our platform and managing communications with our customers and service providers through the social media channels and Smoove App. **Responsibilities**: - Manage end-to-end order lifecycle liaising with customers and service providers. -...

  • Director of Commercial Valuation

    Found in: Talent AE C2 - 1 week ago


    Abu Dhabi, United Arab Emirates Client of Talentmate Full time

    Job DescriptionThe Director of Commercial Valuation leads and manages a team of valuation professionals to provide accurate and reliable commercial property valuations. They work closely with clients, stakeholders, and internal teams to ensure high-quality valuation reports and analyses. The role involves conducting market research, performing property...

  • Service Delivery Director

    Found in: Talent AE A C2 - 1 week ago


    Abu Dhabi, United Arab Emirates CLYMB Abu Dhabi Full time

    As the IT Service Delivery Director, you willbe responsible to oversee and manage the delivery of IT serviceswithin our organization. The successful candidate will beresponsible for ensuring the effective delivery of IT services tomeet the needs of our internal stakeholders and external clients.This role involves coordinating with various teams to maintain...


  • Abu Dhabi, United Arab Emirates CLYMB Abu Dhabi Full time

    As the IT Service Delivery Director, you will be responsible to oversee and manage the delivery of IT services within our organization. The successful candidate will be responsible for ensuring the effective delivery of IT services to meet the needs of our internal stakeholders and external clients. This role involves coordinating with various teams to...