Director of Customer Service
1 week ago
- Lead, mentor, and motivate the customer service team to deliver exceptional service and achieve performance targets.
- Develop and implement customer service policies, procedures, and standards to optimize efficiency and effectiveness.
- Monitor and analyse customer service metrics, identify trends, and implement strategies to improve performance and customer satisfaction.
- Establish and maintain strong relationships with key stakeholders, including internal departments and external partners/vendors.
- Serve as a customer advocate within the organization, championing customer-centric initiatives and driving a culture of customer focus.
- Develop and execute training programs to enhance the skills and capabilities of the customer service team.
- Proactively address customer escalations and resolve complex issues in a timely and satisfactory manner.
- Stay abreast of industry trends and best practices in customer service, incorporating new ideas and technologies to enhance our service offerings.
- Collaborate with cross-functional teams to identify opportunities for process improvement and drive initiatives to streamline operations and enhance the customer experience.
-
Director of Customer Service
Found in: Whatjobs AE C2 - 2 weeks ago
abu dhabi, United Arab Emirates Burjeel Holdings Full timeLead, mentor, and motivate the customer service team to deliver exceptional service and achieve performance targets. Develop and implement customer service policies, procedures, and standards to optimize efficiency and effectiveness. Monitor and analyse customer service metrics, identify trends, and implement strategies to improve performance and customer...
-
Director of Customer Service
Found in: Talent AE A C2 - 2 weeks ago
Abu Dhabi, United Arab Emirates Burjeel Holdings Full timeLead, mentor, and motivate thecustomer service team to deliver exceptional service and achieveperformance targets.Develop and implementcustomer service policies, procedures, and standards to optimizeefficiency and effectiveness.Monitor andanalyse customer service metrics, identify trends, and implementstrategies to improve performance and...
-
Customer Service Executive
Found in: Talent AE C2 - 1 week ago
Abu Dhabi, United Arab Emirates Client of Aventos Global Management Consultancy LLC Full timeCustomer Service Executive• Securing booking confirmation from vendors.• Maintaining SOP for customers.• Shipment follow up with sales, customers and vendors.• Opening of the job cards with complete details.• Process flow execution and monitoring.• Customer liaison, feedback and reporting.• Service failure should be communicated to sales person...
-
Assistant Director, Downrange Operations
Found in: Talent AE 2A C2 - 2 weeks ago
Abu Dhabi, United Arab Emirates University of Maryland Global Campus Full timeAssistant Director, Downrange OperationsUMGC Europe Overseas Regular, 100% FTE, Full-Time, Grade 006University of Maryland Global Campus seeks an Assistant Director (AD) of Downrange Operations. Reporting to the Regional Director (RD), the Assistant Director (AD) is responsible for assisting with oversight of daily enrollment and operational processes in the...
-
Assistant Director, Downrange Operations
Found in: Whatjobs AE C2 - 1 week ago
abu dhabi, United Arab Emirates University of Maryland Global Campus Full timeAssistant Director, Downrange OperationsUMGC Europe Overseas Regular, 100% FTE, Full-Time, Grade 006University of Maryland Global Campus seeks an Assistant Director (AD) of Downrange Operations. Reporting to the Regional Director (RD), the Assistant Director (AD) is responsible for assisting with oversight of daily enrollment and operational processes in the...
-
Assistant Director, Downrange Operations
Found in: Whatjobs AE C2 - 1 week ago
abu dhabi, United Arab Emirates University of Maryland Global Campus Full timeAssistant Director, Downrange Operations UMGC Europe Overseas Regular, 100% FTE, Full-Time, Grade 006 University of Maryland Global Campus seeks an Assistant Director (AD) of Downrange Operations. Reporting to the Regional Director (RD), the Assistant Director (AD) is responsible for assisting with oversight of daily enrollment and operational processes in...
-
Director Delivery
Found in: beBee S AE - 4 weeks ago
Abu Dhabi, United Arab Emirates Group 42 Full timeOverview: Looking for a Director - Delivery and Services to lead the development and delivery of all programs & engagements at G42 Cloud, balancing commercial & operational elements, achieving revenue growth & recognition, and cost effectively meeting customer requirements. The opportunity The Delivery and Service Director role...
-
Receptionist Customer Service
5 days ago
Abu Dhabi, United Arab Emirates ONEROAD Auto Service Center Full timeYour job responsibilities are including the duties as below but not limited to these points: - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen, and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material...
-
Director Staff
Found in: beBee S AE - 4 weeks ago
Abu Dhabi, United Arab Emirates Air Force Institute of Technology Full timeJob Title DIRECTOR STAFFDescription You were redirected to a job similar to the one requested, because the one requested is no longer available New York University Abu Dhabi (NYUAD) seeks to appoint an Associate Director, Artistic Planning reporting to the Executive Artistic Director. As the NYUAD Arts Center at NYUAD moves into their 5th season, it is a...
-
Director Computing Services
Found in: beBee S AE - 4 weeks ago
Abu Dhabi, United Arab Emirates Zayed University Full timeJob Summary The Information Technology Department in Zayed University seeks an incumbent for the position of Computing Services Director who will be responsible to plan, organize and direct the operations and activities of the Information Technology Department; provide and envision innovative information resources and services in support of the University\'s...
-
Customer Service
7 days ago
Abu Dhabi, United Arab Emirates alnhamflowers Full timesmart and know how to control customer my WhatsApp 0505995935 **Salary**: From AED1,800.00 per month **Experience**: - customer service: 1 year (preferred) Ability to Commute: - Abu Dhabi (preferred) Ability to Relocate: - Abu Dhabi: Relocate before starting work (preferred)
-
Automotive Service Advisor
5 days ago
Abu Dhabi, United Arab Emirates AutoHub Service Center Full timeFull job descriptionService Advisor Responsibilities:Greeting customers and directing them to available mechanics.Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to...
-
Cashier And Customer Service
Found in: beBee S AE - 4 weeks ago
Abu Dhabi, United Arab Emirates Mersat Group Management Full timeJob Title Cashier Customer ServiceDescription Cashier / Administrative Assistant (Female) Work Location : Mersat Group, Hamdan Street - Abu Dhabi Cashier / Administrative Assistant Mersat - Abu Dhabi invites applications from young, energetic and confident female candidates to apply. Immediate hiring ! Candidate will perform Cashier functions within the...
-
Customer Service Officer
5 days ago
Abu Dhabi, United Arab Emirates SMILEHANDYY.com Full time**About the Remote Role** We at SmileHandyy, are looking for high-quality customer service & operations officer to help build businesses that deliver customer delight. You will work as part of the team on solving problems, drive customer repeat, and improve service quality with service partners. You will be a bridge between customers and service partners to...
-
Director of Commercial Valuation
Found in: Talent AE C2 - 1 week ago
Abu Dhabi, United Arab Emirates Client of Talentmate Full timeJob DescriptionThe Director of Commercial Valuation leads and manages a team of valuation professionals to provide accurate and reliable commercial property valuations. They work closely with clients, stakeholders, and internal teams to ensure high-quality valuation reports and analyses. The role involves conducting market research, performing property...
-
Automotive Service Advisor
4 days ago
Abu Dhabi, United Arab Emirates Drums Auto Service Center Full time**Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...
-
Automotive Service Advisor
2 days ago
Abu Dhabi, United Arab Emirates Drums Auto Service Center Full time**Service Advisor Responsibilities**: - Greeting customers and directing them to available mechanics. - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. - Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. -...
-
Customer Service Executive
2 days ago
Abu Dhabi, United Arab Emirates Smoove Full timeWe are looking for an energized and dynamic professional who will be primarily responsible for the administration of our platform and managing communications with our customers and service providers through the social media channels and Smoove App. **Responsibilities**: - Manage end-to-end order lifecycle liaising with customers and service providers. -...
-
Service Delivery Director
Found in: Talent AE A C2 - 1 week ago
Abu Dhabi, United Arab Emirates CLYMB Abu Dhabi Full timeAs the IT Service Delivery Director, you willbe responsible to oversee and manage the delivery of IT serviceswithin our organization. The successful candidate will beresponsible for ensuring the effective delivery of IT services tomeet the needs of our internal stakeholders and external clients.This role involves coordinating with various teams to maintain...
-
Service Delivery Director
Found in: Whatjobs AE C2 - 2 weeks ago
abu dhabi, United Arab Emirates CLYMB Abu Dhabi Full timeAs the IT Service Delivery Director, you will be responsible to oversee and manage the delivery of IT services within our organization. The successful candidate will be responsible for ensuring the effective delivery of IT services to meet the needs of our internal stakeholders and external clients. This role involves coordinating with various teams to...