Executive – Operations and Customer Relations

4 weeks ago


dubai, United Arab Emirates Preimo Full time
Executive – Operations and Customer RelationsCompany : Preimo Urban Mobility Luxury Motor Vehicles Services L.L.C.Role : Executive – Operations and customer relationsReporting : Manager Operations / Manager BDSalary : 4,000 AED Per MonthWork Location : Business Bay, DubaiWork Timing : Shift Basis (Prominently Night shift)The OrganizationPreimo Urban Mobility is a premier chauffeuring service based in Dubai, UAE, renownedfor its luxurious fleet and exceptional client service. We cater to an elite clientele across5-star hotels, private airlines, and corporate events, providing a sophisticated travelexperience with a focus on safety, elegance, and reliability.The PurposeThe purpose of the Executive Operations role at Preimo Urban Mobility is to oversee andenhance the day-to-day operational efficiency of our luxury chauffeuring services. Thisposition is pivotal in scheduling, dispatching, and managing our fleet and chauffeurs toensure exceptional service delivery round the clock.Job Role includes performing of below tasks:Oversee daily operations, ensuring safety and adherence to company standards whilemanaging fleet movements and chauffeur dispatch based on customer needs throughthe Preimo App and other communication methods.Coordinate closely with sales and operations teams to optimize routing, handle customerinquiries and complaints efficiently, and maintain strong knowledge of UAE geography,particularly airports and hotels.Monitor and improve operational processes to enhance efficiency and service quality,including vehicle scheduling, driver performance metrics like login times, acceptanceratios, and daily revenue.Manage fleet maintenance, including scheduling, tracking repairs, and ensuring allvehicles meet service requirements and safety standards.Coordinate closely with sales and operations teams to optimize routing, handle customerinquiries and complaints efficiently, and maintain strong knowledge of UAE geography,particularly airports and hotels.Monitor and improve operational processes to enhance efficiency and service quality,including vehicle scheduling, driver performance metrics like login times, acceptanceratios, and daily revenue.Manage fleet maintenance, including scheduling, tracking repairs, and ensuring allvehicles meet service requirements and safety standards.Collaborate with external partners, like hotel concierges, to drive bookings and revenue,while ensuring accurate documentation and system updates for seamless operation.Provide leadership and training to chauffeurs, encouraging performance improvementand revenue growth, and maintain financial oversight over maintenance expendituresand petty cash.Ideal Candidate should meet below requirements:- A Diploma in Management, Logistics, Hospitality, or a related field.- 2 to 5 years of experience in operations coordination within the logistics or hospitality- Proficient in English in both verbal and written communication skills. knowledge of Arabic,Russian, or French is a plus.- Strong client communication abilities, aligned with hospitality industry standards.- A solid understanding of the geographical and market dynamics in the UAE, Dubai and KSA.
#J-18808-Ljbffr

  • Dubai, Dubai, United Arab Emirates Executive Solutions Full time

    Customer Service Executive (UAE National Only) Executive Solutions is now partnering with a leading organization in the UAE hospitality industry to offer unique employment opportunities for the best Emirati talent. This opportunity will help launch or develop a career in hospitality, events and facilities management.Our client is seeking a Customer Service...


  • dubai, United Arab Emirates Executive Solutions Full time

    Customer Service Executive (UAE National Only) Executive Solutions is now partnering with a leading organization in the UAE hospitality industry to offer unique employment opportunities for the best Emirati talent. This opportunity will help launch or develop a career in hospitality, events and facilities management.Our client is seeking a Customer Service...


  • dubai, United Arab Emirates Executive Solutions Full time

    Customer Service Executive (UAE National Only) Executive Solutions is now partnering with a leading organization in the UAE hospitality industry to offer unique employment opportunities for the best Emirati talent. This opportunity will help launch or develop a career in hospitality, events and facilities management.Our client is seeking a Customer Service...


  • Dubai, United Arab Emirates Emirates Zone Companies Representation Full time

    **Job Summery**: As a client relationship executive you will be responsible for increasing the company’s current customer base, identify and qualify new prospects and expand current customers by raising awareness of the company’s services. **Responsibilities**: - Handle incoming calls and potential customer inquiries, and qualify leads. - Approaching...


  • Dubai, Dubai, United Arab Emirates Al Futtaim Group Full time

    Customer Relations Executive (x 3) | AF Motors HO Al-Futtaim Automotive occupies the pre-eminent position of the largest distributor of automotive products in the Emirates, and leads the rapid development of automobile business in the UAE, while continuing to contribute to their brands worldwide growth.Today, Al-Futtaim Automotive is synonymous with brands...


  • Dubai, United Arab Emirates Jewel Trendz Exhibition Organizing LLC Full time

    Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan strategically. - Expanding the...


  • Dubai, United Arab Emirates Planters Horticulture LLC Full time

    As a Customer Relations Executive at our landscaping maintenance company, you will be responsible for - cultivating and nurturing relationships with our most valuable clients - understanding the unique needs and requirements of each client - providing tailored solutions, and ensuring the highest level of satisfaction - serving as the main point of contact...


  • dubai, United Arab Emirates Executive Solutions Full time

    Executive Solutions is now partnering with a leading organization in the UAE hospitality industry to offer unique employment opportunities for the best Emirati talent. This opportunity will help launch or develop a career in hospitality, events and facilities management.Our client is seeking an Operations Supervisor. The ideal candidate should be able to...


  • dubai, United Arab Emirates Executive Solutions Full time

    Executive Solutions is now partnering with a leading organization in the UAE hospitality industry to offer unique employment opportunities for the best Emirati talent. This opportunity will help launch or develop a career in hospitality, events and facilities management.Our client is seeking an Operations Supervisor. The ideal candidate should be able to...


  • Dubai, United Arab Emirates Absolute Swimming Academy Full time

    **Job Overview** The Customer Relations Executive (CRE) will support the swimming teachers & teachers in delivering an exceptional experience for our customers. The role’s main objective is meet our businesses sales and retention targets through, delivering the highest standards of customer service and proactive communications with our customers, delivery...


  • Dubai, Dubai, United Arab Emirates Majid Al Futtaim Full time

    Customer Relations Executive Jobs in Dubai | Majid Al Futtaim JobsDescription:Serves as the primary interface to the Client in building and maintaining the ongoing business relationship, during and after the initial implementation of Client set-up, with regard to operational needs, communication and client serviceJob Responsibilities:aPlans and leads Client...


  • Dubai, United Arab Emirates Stralog Alliance FZCO Full time

    The Customs Operations Officer will play a vital role in managing and facilitating the smooth import and export of goods through Dubai's ports. This position involves ensuring compliance with local and international customs regulations, optimizing operational efficiency, and providing exceptional service to stakeholders. The role requires a deep...


  • Dubai, Dubai, United Arab Emirates EcoPlanet Green Operations GmbH Full time

    Job Description:Coordinate day-to-day operations, including scheduling, logistics, and resource allocation.Assist with the development and implementation of operational policies, procedures, and standards.Monitor and track key performance indicators (KPIs) and operational metrics.Communicate with internal teams, vendors, and customers to ensure smooth...

  • Operation Executive

    3 weeks ago


    Dubai, United Arab Emirates MITSUMI DISTRIBUTION Full time

    Mitsumi Logistics Centre (MLC), iwarehouse in Jebel Ali-Dubai, UAE serve as the central hub for the company's operations in the Middle East and Africa. We are currently hiring for Operation Executive - Customs to manage below responsibilities: - Processing Bill of Entry for customs documentation in E-Mirsal 2 in Dubai Trade web portal. (Transfer Export...


  • Dubai, Dubai, United Arab Emirates Majid Al Futtaim Full time

    Customer Relations Executive Jobs in Dubai | Majid Al Futtaim JobsDescription:Serves as the primary interface to the Client in building and maintaining the ongoing business relationship, during and after the initial implementation of Client set-up, with regard to operational needs, communication and client service.Job Responsibilities:a-Plans and leads...


  • Dubai, United Arab Emirates Saraya Marketing Full time

    **Objective**: As a Customer Relations and Telesales Executive, your primary objective is to manage customer relationships effectively while also generating sales revenue through outbound telesales activities. You will serve as the main point of contact for customers, addressing their inquiries, concerns, and feedback, while also proactively reaching out to...


  • Dubai, Dubai, United Arab Emirates Absolute Swimming Academy Full time

    Job OverviewThe Customer Relations Executive (CRE) will support the swimming teachers & teachers in delivering an exceptional experience for our customers. The role's main objective is meet our businesses sales and retention targets through, delivering the highest standards of customer service and proactive communications with our customers, delivery teams...


  • dubai, United Arab Emirates Executive Solutions Full time

    The food and beverage operations manager will require great customer skills but apply management skills also ensuring the labour and financial goals of the organization are maintained.Responsibilities:•Organize, direct and evaluate food and beverage service•Recruitment and training of staff•Shift scheduling•Performance management; monitor staff...


  • dubai, United Arab Emirates Executive Solutions Full time

    The food and beverage operations manager will require great customer skills but apply management skills also ensuring the labour and financial goals of the organization are maintained.Responsibilities:•Organize, direct and evaluate food and beverage service•Recruitment and training of staff•Shift scheduling•Performance management; monitor staff...


  • dubai, United Arab Emirates EcoPlanet Green Operations GmbH Full time

    Job title: Operations and Inventory Supervisor – Fulfilment and stock controlJob Ref: OPS-SPR-240423Opening: 2Career Level: MiddleLocation: Dubai / Sharjah UAEHybrid (Onsite and Remote) /Flexible Location: Option available for Seniors, and highly skilled & experienced applicants.Nationality: AnyEducation: Bachelor of Technology/Engineering (Mechatronics),...