Director Operations Food

3 weeks ago


dubai, United Arab Emirates Careem Middle East Full time
The job posting is outdated and position may be filled
You will be the mission critical leader in central ops, working closely with the other COEs to guarantee supply (restaurants & captains) and leverage deep analytical insights to deliver high impact results.• Working closely with Service Owner for the Food division, driving the strategy and execution of plans to deliver on Goals• Analytics and data drive everything we do: source, transportation, strategy, decisions and people.• We are building multiple networks: restaurants, users and drivers (Captains). You are responsible for quality, performance, reliability and optimization of these.• Your world will be incredibly diverse: Acquisition (Onboarding & Training, Early Life Retention, etc); Performance (Quality & Reliability of restaurant, Retention of captains, Engagement initiatives and budget spend), City Ops (Walk in Support, Trainings/Re-trainings, Supplier Relation, Local Partnerships). Closely work with the Partner ops team to ensure feedback to restaurants and thus improve their performance.• You will be responsible for scaling to new markets and going deeper into existing markets with identification & onboarding of New restaurants, designing and executing new launch strategies for green field markets, etc. Disclaimer: Drjobs.ae
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