Director of Food Beverage

1 month ago

Dubai, United Arab Emirates Accor Full time


JobDescription

  • Ensuring guest and employeesatisfaction, while maintaining market competitiveness andexceptional financial performance.
  • Ensuringappropriate hiring, training, motivating, coaching, and developingof department’s teammembers.
  • Responsible for ensuring the smoothdaily operation of the Food and BeverageDepartment.
  • Develop and administer theF&B budget, action plan and promotional activities of thedepartment to stimulate sales and profit while controllingoperating expenses.
  • Surveying, reviewing andanalyzing competition, market trends, customer needs and commentsin order to be proactive and adapt with businessintelligence.
  • Evaluating changes in guestneeds, the guest mix and competitive set, to recommend appropriateproduct/service and operational changes asnecessary.
  • Attend and actively participate inweekly Head of Department meetings respecting the confidentialityof issues which may be discussed formally orinformally.
  • Manage the service of food andbeverage within the restaurant, café, bar, and in roomdining.
  • Ensure cleaning and maintenance ofoutlets, work areas, tableware, utensils and other materials andequipment used by restaurant, bar, room service and conferenceareas.
  • Regular liaison with the EngineeringDepartment ensuring that maintenance requests are completed quicklyfocusing on guest needs as apriority.
  • Coordinate between Conference andEvents, Food & Beverage and Front Office to ensure thatpreparations for conference events involving Front Office/Housekeeping have been made.
  • Assist in thepreparation monthly restaurant, bar, and cafe reports, commentingon key performance indicators and action taken to keep ontarget.
  • Management and guidance of outlet staffunder control, namely Managers, Food & BeverageSupervisors/ Team Leaders and Food and BeverageAttendants.
  • Prepare weekly and monthlyforecasts for restaurant, bar room service and cafeareas.
  • Be knowledgeable of and operate withinappropriate outlets and hotel liquor licensing guidelines and HouseManagement Policies.
  • Any other duties asassigned.

Qualifications

  • Minimum 5 - 8 years of experience ina similar role, preferably in a five star luxurysetting.
  • Proven experience in meeting budgetedand forecasted for costs for payroll/wage costs and departmentcosts.
  • Experience in managing and developing ateam, including performance management, performance reviews,disciplinary procedures, creating learning and development plans,coaching etc.
  • Has a good understanding ofluxury guest expectations and desire to meet theseexpectations.
  • Hold legislative qualificationsto be eligible for the position.
  • Goodunderstanding of Micros, Opera, and other relevantapplications.
  • Project professional image at alltimes through personal presentation/ interpersonalskills.
  • Desire and ability to mentor, train anddevelop staff.
  • Has awareness of industry trendsin service, product and presentation.
  • Initiatescontacts and establishes rapporteasily.
  • Ability to assert point of viewdirectly yet tactfully.
  • Organize time and workefficiently.
  • Excellent numeracy, verbal andwritten communication skills, English isessential.
  • Appreciates and maintains aneffective outlet for stress.
  • Aptitude fordeveloping promotions andmarketing.
  • Willingness to work weekends andpublic holidays as part of the job role.
  • Apassion for food, wine and the culinary arts that is knowledgeableand effusive.
  • Has the aptitude and willingnessto undertake further development withSofitel.

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