Technical Account Manager

4 weeks ago


abu dhabi, United Arab Emirates GamaLearn Full time
Abu Dhabi, United Arab Emirates
| Posted on 05/09/2023
We are looking for an experienced Technical Account Manager to manage a territory of fast-growing Higher Education-focused EdTech accounts in MENA region. The ideal candidate has a terrific reputation for overachieving quota while focusing on the customer. This individual should possess both a sales and technical background that enables them to drive an engagement at the CXO levels and ICT managers of these accounts
Key Responsibilities:
• Develop an understanding of GamaLearn’s platforms from Education and Technology perspectives
• Deliver product demos, provide insightful technical and pedagogical answers, and articulate value for customers (phone, in-person, and at conferences)
• Proven record of accomplishment of effective revenue generation in a B2B environment and working to meet and exceed ambitious targets
• Experience communicating and presenting to senior leadership
• Willing to travel 25%+ to customer locations within the region/territory assigned
• Managing Premier Field Engineers, establishing a clear line of communication, and assigning responsibilities and scheduling based on emerging needs and pre-planned allocations
• Work with partners to extend reach & drive adoption.
• Ensure customer satisfaction Requirements • Presentation and Communication Skills (Both in Arabic and English)
• Problem-solving skills
• 5+ years of experience in account management, business development and/or sales in the Education field
• BA/BS degree in Education, Business Administration, or any related field Experience
• Accreditation and Assessment Solutions (Optional)
Preferred Qualifications
• A technical background in engineering, computer science, or Management Information Systems
• Extensive customer network, particularly in the EdTech ecosystem
Medical insurance
Other allowance
Long service awards according to performance
End of service awards according UAE labor law#J-18808-Ljbffr
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