Customer Service Consultant
2 weeks ago
First point of contact for our customers;Pro-actively work with the customer to resolve their questions in time;Handle customer questions and requests via a ticket system within the agreed time frame;Solving issues in our standard product;
Job Requirements:
At least a bachelor’s degree;Customer Service Skills. You have experience interacting with customers. When issues arise, you see the potential to make something great out of it. You are never backing down and will always strive to reach the best possible solution for your customers;Great organizational skills. Superior project and time management skills, you have excellent attention to detail;Technical affinity. You have experience with Excel to an advanced level, and preferably experience reading HTML or another coding language. Working with E-Commerce software is a plus.
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