Junior Support Manager Jobs In Abu Dhabi | Hypemasters

3 weeks ago

abu dhabi, United Arab Emirates Hypemasters Full time
Junior Support Manager Jobs In Abu Dhabi | HypemastersAbout the jobHypemasters, a dynamic and innovative gaming studio, is seeking a talented and dedicated Junior Support Manager to join our team. As a Junior Support Manager, you will be responsible for providing technical support to our players through various channels, such as email and direct messages on social media. You will also handle app store reviews and maintain records of player inquiries. This role requires a native Russian speaker with strong English language skills.Responsibilities:
Respond promptly and professionally to player inquiries and issues via email and direct messages on social media platforms. Additionally, ensure the candidate has the ability to handle social media networks and check the work done by the current team to reduce errorsManage app store reviews: Monitor and respond to player reviews in app stores to address concerns and provide assistance when neededKeep detailed and organized records of player inquiries, including the number, content, and resolution of each interactionUtilise existing support templates effectively to ensure consistent and efficient responses to player inquiriesCollaborate with the team to enhance the quality and effectiveness of support templatesWork closely with other departments, such as development, community management, and QA, to escalate and resolve complex player issues in a timely mannerStay informed about the game’s features, updates, and upcoming releases to provide accurate and up-to-date information to playersProactively identify areas for improvement in the support process and provide suggestions to enhance player satisfaction and efficiency
Requirements
Communication skills in both Russian and EnglishProficiency in handling social media networks and checking the work done by the current team to reduce errorsDemonstrable passion for providing exceptional customer support and ensuring player satisfactionFamiliarity with gaming platforms, mobile devices, and basic troubleshooting techniquesAbility to manage multiple inquiries simultaneously while maintaining accurate and detailed recordsStrong analytical and problem-solving skills to identify root causes and provide effective solutionsCollaborative mindset with the ability to work effectively with cross-functional teamsWillingness to adapt to a fast-paced and constantly evolving gaming industryGenuine interest and enthusiasm for video games and the gaming community
Benefits
Stock options – own part of the company and benefit from its growthMerit and market-based salary revisions every six monthsPaid-for courses of your choosing (reminder on how to request them)Conferences and travel paid-for (the ones that you wish)Work wherever you want – you can work from one of our offices or remotely. We can sponsor your office of choiceRegular team parties & hangoutsA culture of growth – ambitious goals await you, and a culture that constantly fuels growthWork with top specialists of the gaming market (ex-Meta, Playtika, My.Games, Creative Mobile, Wargaming, Nekki, Playrix etc – the best of the best choose Hypemasters)
More Jobs
Guest Service Officer Jobs In Abu Dhabi | ANdAZ
Sous Chef Jobs In Abu Dhabi | SSC Egypt
Commis 3 Jobs In Abu Dhabi | SSC Egypt
Senior Waiter/Cashier Jobs In Abu Dhabi | SSC Egypt
Field Software Engineer Jobs In Ajman | Canonical
Strategic Account Executive Jobs In Ajman | Grafana Labs
Media Buyer Jobs In Ajman | Right Customer
Assistant Project Manager Jobs In Ajman | Persona
Guest Services officer Jobs In Sharjah | Hyatt Centric
Assistant Recruitment Manager Jobs In Sharjah | Mace
Assistant Project Manager Jobs In Sharjah | Persona
Mini Bar Attendant Jobs In Sharjah | Hilton
#J-18808-Ljbffr

  • Junior Support Manager

    2 months ago

    Abu Dhabi, United Arab Emirates Hypemasters Full time

    Hypemasters, a dynamic and innovative gaming studio, is seeking a talented and dedicated Junior Support Manager to join our team. **Responsibilities**: - Manage app store reviews: Monitor and respond to player reviews in app stores to address concerns and provide assistance when needed - Keep detailed and organized records of player inquiries, including...

  • Middle Unity Developer Jobs In Abu Dhabi

    5 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Hypemasters Full time

    Middle Unity Developer Jobs In Abu Dhabi | HypemastersAbout the jobHypemasters is an exciting and rapidly expanding game development company renowned for creating cutting-edge mobile and PC games that prioritize innovation, creativity, and captivating gameplay. We are seeking a highly skilled and motivated Middle Unity Developer to join our development team....

  • Junior Support Manager

    2 months ago

    Abu Dhabi, United Arab Emirates Hypemasters Full time

    **Responsibilities**: - Manage app store reviews: Monitor and respond to player reviews in app stores to address concerns and provide assistance when needed - Keep detailed and organized records of player inquiries, including the number, content, and resolution of each interaction - Utilise existing support templates effectively to ensure consistent and...

  • Junior Support Manager

    5 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Hypemasters Full time

    Responsibilities: Manage app store reviews: Monitor and respond to player reviews in app stores to address concerns and provide assistance when needed Keep detailed and organized records of player inquiries, including the number, content, and resolution of each interaction Utilise existing support templates effectively to ensure consistent and efficient...

  • Junior QA Tester

    3 weeks ago

    Abu Dhabi, United Arab Emirates Hypemasters Full time

    Hypemasters is a fast-growing gaming studio that specializes in developing and publishing unique and innovative video games. With a talented team of developers, designers, and marketers, we are committed to creating the most engaging and immersive gaming experiences for players worldwide. As a Junior QA at Hypemasters, you will play a crucial role in...

  • Middle Unity Developer Jobs In Abu Dhabi | Hypemasters

    2 months ago

    abu dhabi, United Arab Emirates Hypemasters Full time

    Middle Unity Developer Jobs In Abu Dhabi | HypemastersAbout the jobHypemasters is an exciting and rapidly expanding game development company renowned for creating cutting-edge mobile and PC games that prioritize innovation, creativity, and captivating gameplay. We are seeking a highly skilled and motivated Middle Unity Developer to join our development team....

  • Middle Unity Developer Jobs In Abu Dhabi | Hypemasters

    3 weeks ago

    abu dhabi, United Arab Emirates Hypemasters Full time

    Middle Unity Developer Jobs In Abu Dhabi | HypemastersAbout the jobHypemasters is an exciting and rapidly expanding game development company renowned for creating cutting-edge mobile and PC games that prioritize innovation, creativity, and captivating gameplay. We are seeking a highly skilled and motivated Middle Unity Developer to join our development team....

  • Dental Clinic Manager

    2 weeks ago

    abu dhabi, United Arab Emirates Dental Clinic Manager - Abu Dhabi Full time

    The job posting is outdated and position may be filledThis opportunity is in Abu Dhabi and requires someone who is passionate about delivering outstanding patient care and who will motivate and engage the team to deliver the same. The successful candidate must have at least 4-5 years of experience as a Clinic Manager in the UAE, in a Dental setting. Handle...

  • 4X Game Product Director

    3 weeks ago

    abu dhabi, United Arab Emirates Hypemasters Full time

    Welcome to Hypemasters!Hypemasters is a fast-growing game development company that creates cutting-edge mobile & PC games focusing on innovation, creativity, and engaging gameplay. We are seeking a talented 4X Product Director to join our team and drive the evolution of our strategy gaming experiences to new heights. Are you passionate about crafting...

  • 4X Game Product Director

    3 weeks ago

    abu dhabi, United Arab Emirates Hypemasters Full time

    Welcome to Hypemasters!Hypemasters is a fast-growing game development company that creates cutting-edge mobile & PC games focusing on innovation, creativity, and engaging gameplay. We are seeking a talented 4X Product Director to join our team and drive the evolution of our strategy gaming experiences to new heights. Are you passionate about crafting...

  • Manager Jobs In Abu Dhabi UAE 2023 | Abu Dhabi Islamic Bank

    3 weeks ago

    abu dhabi, United Arab Emirates Abu Dhabi Islamic Bank Full time

    Manager Jobs In Abu Dhabi UAE 2023 | Abu Dhabi Islamic BankFor More Top Organization Jobs Click HereDefine, develop, and implement the Information Technology Global Support Services strategy to achieve ADIB business objectives through an uninterrupted IT Services:/Accountabilities:Responsible to take ownership, maintain or delegate the maintenance of Support...

  • Live Ops Manager

    3 weeks ago

    Abu Dhabi, United Arab Emirates Hypemasters Full time

    Hypemasters is a fast-growing gaming studio that specialises in developing and publishing unique and innovative video games. With a talented team of developers, designers, and marketers, we are committed to creating the most engaging and immersive gaming experiences for players worldwide. As we continue to expand, we are looking for a Live Ops Manager to...

  • Manager Jobs In Abu Dhabi UAE 2023

    5 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Islamic Bank Full time

    Manager Jobs In Abu Dhabi UAE 2023 | Abu Dhabi Islamic BankFor More Top Organization Jobs Click HereDefine, develop, and implement the Information Technology Global Support Services strategy to achieve ADIB business objectives through an uninterrupted IT Services:/Accountabilities:Responsible to take ownership, maintain or delegate the maintenance of Support...

  • Junior Accountant

    2 weeks ago

    Abu Dhabi, United Arab Emirates Abu Dhabi M Full time

    Looking Junior Accountant Minimum 1-3 Years Experience in Industrial sector Accounting or any graduation required **Job Types**: Full-time, Permanent **Salary**: AED1,000.00 - AED3,000.00 per month Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred)

  • Enforcement Manager | Abu Dhabi, UAE | In-Office

    3 weeks ago

    abu dhabi, United Arab Emirates Abu Dhabi Global Market (ADGM) Full time

    Enforcement Manager Abu Dhabi Global Market (ADGM)Abu Dhabi, United Arab EmiratesPosted 5 days agoIn-Office JobPermanentCompetitive SalaryThe Manager, Enforcement supports M&E by managing and carrying out the duties and functions that contribute to the RA’s regulatory objectives. Job DescriptionThe Registration Authority’s (RA’s) Monitoring &...

  • Manager – Authorisation Jobs In Abu Dhabi | Abu Dhabi Global Market

    1 month ago

    abu dhabi, United Arab Emirates Abu Dhabi Global Market Full time

    Manager – Authorisation Jobs In Abu Dhabi | Abu Dhabi Global MarketApply Also Accountant Jobs In Sharjah | dentsuThe Authorisation Division is responsible for considering applications to conduct financial services in and from ADGM. The Division authorises both firms and individuals, influences policy developments in the areas for which is it responsible,...

  • Manager – Authorisation Jobs In Abu Dhabi | Abu Dhabi Global Market

    3 weeks ago

    abu dhabi, United Arab Emirates Abu Dhabi Global Market Full time

    Manager – Authorisation Jobs In Abu Dhabi | Abu Dhabi Global MarketApply Also Accountant Jobs In Sharjah | dentsuThe Authorisation Division is responsible for considering applications to conduct financial services in and from ADGM. The Division authorises both firms and individuals, influences policy developments in the areas for which is it responsible,...

  • Manager – Authorisation Jobs In Abu Dhabi

    5 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Global Market Full time

    Manager – Authorisation Jobs In Abu Dhabi | Abu Dhabi Global MarketApply Also Accountant Jobs In Sharjah | dentsuThe Authorisation Division is responsible for considering applications to conduct financial services in and from ADGM. The Division authorises both firms and individuals, influences policy developments in the areas for which is it responsible,...

  • IT /av-support Executive - Abu Dhabi

    2 months ago

    Abu Dhabi, United Arab Emirates Career IN Full time

    One of our Clients is looking to hire a Female IT Support Executive(AV Support Experince is Mandatory for this role) for their reputed organization in Abu Dhabi. Salary + Accomodation + Meals Provided Immediate Start Role Location : Abu Dhabi **Salary**: AED1,546.22 - AED12,309.17 per month Ability to commute/relocate: - Abu Dhabi: Reliably commute or...

  • Middle QA Tester

    2 months ago

    Abu Dhabi, United Arab Emirates Hypemasters Full time

    Hypemasters is an exciting and rapidly expanding game development company renowned for creating cutting-edge mobile and PC games that prioritize innovation, creativity, and captivating gameplay. We are currently seeking a Middle QA Tester to join our team. As a Middle QA tester, you will play a crucial role in ensuring that our products meet the highest...