Junior Support Manager

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Hypemasters Full time

Responsibilities:

  • Manage app store reviews: Monitor and respond to player reviews in app stores to address concerns and provide assistance when needed
  • Keep detailed and organized records of player inquiries, including the number, content, and resolution of each interaction
  • Utilise existing support templates effectively to ensure consistent and efficient responses to player inquiries
  • Collaborate with the team to enhance the quality and effectiveness of support templates
  • Work closely with other departments, such as development, community management, and QA, to escalate and resolve complex player issues in a timely manner
  • Stay informed about the game's features, updates, and upcoming releases to provide accurate and uptodate information to players
  • Proactively identify areas for improvement in the support process and provide suggestions to enhance player satisfaction and efficiency

Requirements:

  • Communication skills in both Russian and English.
  • Proficiency in handling social media networks and checking the work done by the current team to reduce errors.
  • Demonstrable passion for providing exceptional customer support and ensuring player satisfaction.
  • Familiarity with gaming platforms, mobile devices, and basic troubleshooting techniques.
  • Ability to manage multiple inquiries simultaneously while maintaining accurate and detailed records.
  • Strong analytical and problemsolving skills to identify root causes and provide effective solutions.
  • Collaborative mindset with the ability to work effectively with crossfunctional teams.
  • Willingness to adapt to a fastpaced and constantly evolving gaming industry.
  • Genuine interest and enthusiasm for video games and the gaming community.

Benefits

  • Stock options own part of the company and benefit from its growth
  • Merit and marketbased salary revisions every six months
  • Paidfor courses of your choosing (reminder on how to request them)
  • Conferences and travel paidfor (the ones that you wish)
  • Work wherever you want you can work from one of our offices or remotely. We can sponsor your office of choice
  • Regular team parties & hangouts
  • A culture of growth ambitious goals await you, and a culture that constantly fuels growth
  • Work with top specialists of the gaming market (exMeta, Playtika, My.
Games, Creative Mobile, Wargaming, Nekki, Playrix etc - the best of the best choose Hypemasters)

  • Abu Dhabi, Abu Dhabi, United Arab Emirates TalentKompass Deutschland Full time

    Junior Product Manager | TalentKompass Deutschland Abu DhabiTalentKompass Deutschland is a leading Human Resources company based in Germany. Our company specializes in helping large organizations find and hire the best possible talent in a highly competitive marketplace.TalentKompass Deutschland, a leading Human Resources firm in Germany, is excited to offer...

  • Junior Accountant

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Gulf Career Hunt Full time

    We are looking for a dedicated and detail-oriented Junior Accountant to join our team in Abu Dhabi As a Junior Accountant, you will assist with day-to-day accounting tasks, maintain accurate financial records, prepare and analyze financial reports, support the senior accountant in financial audits, and manage accounts payable and receivable. Proficiency in...

  • Junior Accountant

    1 month ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Gulf Career Hunt Full time

    We are looking for a dedicated and detail-oriented Junior Accountant to join our team in Abu Dhabi As a Junior Accountant, you will assist with day-to-day accounting tasks, maintain accurate financial records, prepare and analyze financial reports, support the senior accountant in financial audits, and manage accounts payable and receivable. Proficiency in...

  • Junior Cultural

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates THE BRIDGE | Lifestyle Hub Full time

    **EXPAND | JUNIOR CULTURAL, SOCIAL & EDUCATIONAL PROGRAM ASSOCIATE (CS&E PA)| Reports directly to the Membership Sales & Guest Relations Manager. Junior Cultural, Social & Educational Program Associate is primarily responsible for supporting with the programming The Bridge activities and events.The Junior Associate must demonstrate excellent organizational...

  • Junior IT Support

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Al Rumaithy Establishment Full time

    Responsibilities:Provide technical support to end-users on hardware, software, and network-related issues.Troubleshoot and resolve technical problems in a timely and efficient manner.Set up new users' accounts and profiles and assist with onboarding processes.Train users on basic computer and software usage.Monitor system performance and troubleshoot issues...

  • Junior Accountant

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates United Al Saqer Group Full time

    Job Objective:The Junior Accountant will be responsible for providing additional support to the Finance department by managing daily accounting tasks.The role will ensure that all United Al Saqer Heavy Equipment financial records and reporting are up to standard, updated and maintained regularly.Responsibilities Support UASHE's daytoday expenses such as...

  • Junior Waiter

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates BEAU Restaurant Full time

    About Us:BEAU GROUP is a dynamic and innovative French F&B company dedicated to creating the first Luxury Fast Food with a presence in each key city of the world.For its new opening in Abu Dhabi, BEAU is seeking Junior Waiters to join its dynamic and small team to provide the best experience to its guests.Position Overview:As a Junior Waiter, you will play a...

  • Junior Receptionist

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Smyth & Co Full time

    Job Title: Junior ReceptionistLocation: Abu Dhabi, UAEBasic Salary: AED 4,000/monthAccommodation: Fully furnished shared apartment with utilities coveredOther benefits: Tips, bi-yearly bonus, annual return flight ticket to home destination, duty mealsSmyth & Co is excited to collaborate with a prestigious French Mediterranean upscale restaurant situated in...

  • Junior Accountant

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Pledge Employment Services Full time

    One of our client in Abu Dhabi are looking for Junior Accountant for their Office in Abu Dhabi.Job Title - Junior Accountant (Can Join Immediately)Job Location - Abu DhabiWe are looking to hire a junior accountant with an analytical mind and fantastic organizational skills. Junior accountants are expected to be detail oriented, have strong problem-solving...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Wizz Air Full time

    Date: May 6, 2024- Company: Wizz Air Abu Dhabi LLC- Location: Abu Dhabi, AE, P.O. Box 1WELCOME TO THE WORLD OF OPPORTUNITYWizz Air is a leading European low-cost airline. Our mission is to provide affordable and reliable air travel to everyone, everywhere, while minimizing our environmental impact. We are proud to foster a diverse and inclusive team of over...

  • Junior Associate

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates FINEXIN general trading LLC Full time

    Job Advertisement: Junior AssociateRoles and Responsibilities:Supervising and managing audit engagements, ensuring compliance with relevant laws and regulations, and providing expert advice to clients.Planning and coordinating audit fieldwork, identifying areas of risk, and designing audit programs to address those risks.Performing detailed audit testing,...

  • Junior Pro

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Qureos Full time

    Delivery of documentation for residence permits, driving licenses, visas for 3rd countries etc to relevant Ministries & Embassies. Track progress of paperwork and collect the relevant documents from Ministries and Embassies.Maintain records of all outstanding requests and keep staff informed of progress.Dealing with air and sea consignments for the...

  • Junior Associate

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Michael Page Full time

    Evaluate potential investment opportunities across various asset classes, including equities, fixed income, alternatives, and private markets Develop and maintain financial models to support investment analysis, including discounted cash flow models, sensitivity analyses, and scenario analyses Conduct thorough financial analysis, including financial...

  • Junior IT Admin

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Infinite Graphix Design Services Full time

    Looking for a talented Fresher/ Junior IT Admin who has skills in IT Department.Responsibilities: Assist with various IT tasks, including hardware and software troubleshooting. Manage user accounts and provide technical support. Basic knowledge of networking, operating systems, and computer hardware. Eager to learn and grow in a dynamic IT environment....

  • Junior Accountant

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates National Centre for Management & Training Full time

    Job descriptionWe are looking for an ambitious Junior Accountant to provide support to the accounts department by managing daily accounting tasks. You will be part of a team of professionals working to maintain order and transparency for the company's finances.Job Responsibility: Post and process journal entries to ensure all business transactions are...

  • Junior Accountant

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Motimahal and Sangam Restaurants Full time

    Job briefWe are looking for an ambitious Junior Accountant to provide support to the financial department by managing daily accounting tasks. You will be part of a team of professionals working to maintain order and transparency for the company's finances.The goal is to contribute to the overall efficient operation of the department and help the company be...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Emirates Investment Authority Full time

    The Junior Legal Associate will provide legal support for the organization to help it succeed in its duties. They will report directly to the General Counsel (GC).The Junior Legal Associate will work closely with the GC and other members of the Legal & Compliance Department, the support functions, and the investment team, functioning as a partner to the...

  • Junior Accountant

    1 week ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Al lotus cosmetics Full time

    JUNIOR ACCOUNTANT(Male only)We are looking for an Accountant to manage all financial transactions, from fixed payments and variable expenses to bank deposits and budgets.Accountant responsibilities include auditing financial documents and procedures, reconciling bank statements and calculating tax payments and returns. To be successful in this role, you...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Central Clinic Full time

    Waves Fitness Gym is seeking a detail-oriented and motivated Junior Accountant to join our finance team. As a Junior Accountant, you will play a key role in assisting with various accounting tasks to ensure the accuracy and efficiency of our financial operations. You will report directly to the Senior Accountant and work closely with other members of the...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates UNF GROUP Full time

    We are looking for Junior Sales Executive for our Catering Division With minimum 2 years of experience in Catering Must be fluent in English. Arabic speaking preferred. Find new customers for our company. Negotiate contracts. Help plan the menu and logistics for each event. Provide handson support during the actual event and get the feedback from the client....