Customer Service and Sales Officer-Hourly Paid

3 weeks ago


abu dhabi, United Arab Emirates British Council Full time
Customer Service and Sales Officer-Hourly Paid Customer Service and Sales Officer-Hourly Paid Day to Day Customer service deliveryProvide a consistent and positive customer experience in line with the Global Customer Service Strategy and relevant corporate standards and policesHandle first-level enquiries received in person, via email, social media, chat or telephone on relevant aspects of the British Council’s activities / products, in a friendly and professional manner, in line with Customer Service standards, and forward all 2nd level enquiries to relevant colleagues, ensuring they are attended to within specified timelines
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