Customer Service Officer

2 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates BARAKA REAL ESTATE DEVELOPMENT Full time

The Customer Service representative's responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information, purchases, and reactions.

A successful Customer Service representative has excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale.

Customer Service Officer Responsibilities:

  • Initiating sales with potential customers over the phone.
  • Asking questions to engage customers and keep the conversation going.
  • Listening to the customers' needs to generate repeat sales.
  • Gathering and documenting customer information, payment methods, purchases, and reactions to products.
  • Keeping up to date on all products and informing customers of new products.
  • Answering customers' questions on the products.
  • Meeting sales quotas.

Customer Service Officer Requirements:

  • Excellent communication skills.
  • Creative thinking skills.
  • The patience and ability to engage customers in conversation.
  • Good sales ability.
  • Working knowledge of relevant computer software.
  • Excellent interpersonal and problem solving skills.
  • The ability to handle rejection and stress in soliciting customers.
  • 25 years of experience in Real Estate Tele Sales.

Industry

  • Real Estate

Employment Type
Full-time

Job Type:
Contract

Ability to commute/relocate:

  • Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (preferred)

Experience:

- customer service: 1 year (required)

Language:

  • English (preferred)
  • Russian (preferred)
  • Chinese (preferred)
  • Arabic (preferred)


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